Customer Service Admin Officer

15 hours ago

Crestmead, Australia Metcash Full time

The best store in town needs the right support to thrive - and it’s the dedicated people across **Metcash **who show up for local businesses every day. Our customer service team play an important role in how we champion successful independents, they're the ones connecting with our customers to deliver the orders that end up on the shelves of Australia and New Zealand's favourite family-owned businesses.

We have a fantastic opportunity for a **Customer Service Admin Officer **to join our team based in our **Crestmead** office. We know our people are our secret sauce, and we want you to know we’ve got your back from day one, so here are some of the ways we’re working to make sure this will be your favourite job you’ve ever had:

- **Full-time opportunity** available, must be able to work 1x Sunday per month
- Free on-site parking
- Our MetHealth wellbeing program is designed to help you enjoy work/life balance and our Employee Assistance Program is completely free
- WHEREFIT - exclusive access to discounted memberships at over 400 gyms and fitness studios across Australia, including online programs
- Access to discounts and special offers including health insurance, cars, entertainment, and retail
- 12 paid weeks of gender-equal parental leave for primary carers, and three weeks for partners
- A culture built on respect, teamwork, accountability, and support - so you can expect a positive environment and friendly people

Sounds like it’s up your alley? Great Now let’s dive into how you’ll be adding value in the role:

- Previous administrative experience and data entry in a warehouse or transport admin role is preferred.
- High attention to detail and fast, accurate data entry skills
- Exceptional communications skills and a focus on customer service
- Excellent time managements & organisation skills

You’ll bring grit and determination to an evolving and exciting retail landscape, and we’ll back you every step of the way. If you’re a decisive doer and love working in a team environment, join our network of local legends building a bright, sustainable future for independent retail.

**Diversity, Equity, and Inclusion**

We’re all about celebrating success, and we’re proud to be a WGEA Employer of Choice for Gender Equality, an accredited FlexReady workplace and a Gold Standard Mental Health First Aid skilled workplace.

Work Location: In person

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