Switchboard Operator

Are you a confident communicator with a passion for customer service? Greenslopes Private Hospital is looking for a professional and customer-focused **Switchboard Operator** to join our vibrant Administration team.

We have multiple opportunities available.
- **12-month full-time contract** to cover maternity leave.
- **Permanent full-time Position**

**About the Role**

As the first point of contact for patients, visitors, and staff, you will play a key role in creating a positive first impression for the hospital. In this fast-paced and rewarding role, you will:

- Operate the hospital switchboard and manage incoming and outgoing calls with professionalism and efficiency.
- Provide accurate information and assistance to patients, visitors, and staff.
- Deliver administrative support across key departments.
- Work as part of a 24/7 rotating roster, including morning, afternoon, overnight shifts, weekends, and public holidays.

**What You will Bring**

We are looking for someone who is warm, reliable, and thrives in a busy environment. You will need to be a team player with excellent communication and time management skills, and a genuine passion for customer service.

**You will also have**:

- Previous experience in a switchboard or reception environment (hospital or corporate preferred).
- Clear and articulate phone manner with strong enunciation and etiquette.
- Great listening skills and sharp attention to detail.
- Proficiency in Microsoft Word, Excel, and Outlook.
- The ability to stay calm under pressure and manage queries or issues confidently and professionally.

**Remuneration**

On offer is an hourly rate ranging from **$29.78 +**superannuation based on qualifications and experience, exclusive of penalties and allowances.

**What’s in it for you?**
- **Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- **Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- **Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
- **Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**About Ramsay**

Greenslopes Private Hospital is proud to be one of Australia’s leading private teaching hospitals, owned and operated by Ramsay Health Care. Located on the southside of Brisbane - approximately 5km from the CBD, Greenslopes Private is renowned as a world-class tertiary medical facility offering the latest treatments and first-class service to our patients.

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘_People Caring for People’_ since 1964.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**To Apply