Admin Officer/rosterer

2 days ago

Frankston, Australia Right at Home Full time

**Description**:
**Right at Home Melbourne Frankston**

**About Us**
Right at Home Melbourne Frankston is a Home Care Package provider supporting older Australians to live safely, independently, and with dignity at home. We provide high-quality, person-centred care tailored to meet the social, physical, and emotional needs of our clients.

**The Role**
We are seeking an experienced and motivated Admin Officer/Rosterer to join our growing team. In this role, you will manage day-to-day client rostering, provide administrative support, and deliver excellent customer service to our clients and their families.

This position requires a strong communicator with excellent organisational skills, who can handle competing priorities and maintain attention to detail in a fast-paced environment.

**Key Responsibilities**
- Coordinate and manage staff rosters to ensure seamless service delivery.
- Provide general administrative support to the office team.
- Build rapport with clients and their families while resolving enquiries promptly and professionally.
- Communicate complex information clearly and simply.
- Support the smooth running of client services in line with Right at Home’s values and standards.

**What We’re Looking For**
- Previous administration and rostering experience (essential).
- Excellent verbal and written communication skills.
- Advanced computer skills.
- Strong organisational and time management skills.
- Attention to detail and ability to manage complex situations.
- A high level of empathy and a genuine passion for helping others.
- Ability to work both independently and within a team.
- Current Police Check (or willingness to obtain).
- Own reliable transport.
- Availability to work 5 days per week.

**Why Join Us?**
- Be part of a supportive and growing team.
- Ongoing training and development opportunities.
- A role where you can make a meaningful difference in people’s lives.

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