QAntas Casual Cabin Crew

This position is located in: Melbourne

**Casual Cabin Crew**

**Melbourne Base**

**About us**:
The Altara Group is a specialist aviation and hospitality labor hire organization based in Melbourne. With more than 700 cabin crew employed nationally, we are renowned in the aviation industry as a leader in delivering quality service. Altara has been engaged by Qantas to provide them with enthusiastic, mature and responsible individuals who are passionate about providing exceptional customer service in the role of Casual Cabin Crew based in Melbourne.

**About our client**:
Qantas is Australia’s premium domestic carrier, widely regarded as the world's leading long-distance airline and one of the strongest brands in Australia. Qantas has built a reputation for excellence in safety, operational reliability, engineering and maintenance, and customer service. Now is an ideal opportunity to commence your cabin crew career - Altara are recruiting for Qantas’s future which starts today

**About you**:
To be successful in this role you must be an enthusiastic customer service professional with more than 3 years extensive and recent experience in a face-to-face customer service environment. You will be a mature individual who is extremely reliable and always willing to go the extra mile to deliver customer service at the highest level. Your career history will clearly show that you are a dedicated team player who accepts any challenge.

**You must have**:

- The highest regard for safety and security
- The ability to sustain long hours and be flexible to work shift work, 24/7 and 365 days of the year
- The professionalism and maturity required to work in a role where you are the "face" of the airline
- Outstanding time management skills and the ability to multi-task
- The ability to work in a fast-paced ever-changing team environment
- Be genuine, caring and build trusting relationships with your customers and colleagues

**The role**:

- Perform cabin safety functions, including identifying safety matters, taking action to address safety matters and co-operating with other crew to reduce the risk of injury to passengers and your workmates
- Provide excellent customer service and be genuine and caring when it comes to offering our customers food and beverages and what they may need to feel comfortable
- Ensure effective communication within the cabin and cockpit and with Qantas Management to maintain an effective and harmonious working relationship
- Maintain skills, knowledge and physical ability to perform all emergency procedures
- At all times display professional standards of behavior and personal presentation

**Minimum Qualifications**
- Current COVID-19 Vaccination Certificate
- Current Senior First Aid Certificate with valid CPR with 12 months validity
- Current Responsible Service of Alcohol Certificate
- Australian or New Zealand permanent residency and a passport ensuring unrestricted access to all Qantas ports of call with at least 12 months validity
- Able to swim 50m unaided
- Reach (minimum): 212cm
- Arm span (minimum): 127cm
- Height (maximum): 186cm
- Successfully complete a Pre-Employment Health Assessment
- Ability to hold an Aviation Security Identification Card (ASIC)
- Successfully complete a nominated ground school training and assessment program

In return we offer a role that provides exceptional work flexibility and availability options, professional training and support along with significant benefits such as staff travel and career progression.

Many of our employees have gone on to build long-term full-time careers in the aviation sector with Altara and with our valued clients, so don’t miss out on this great opportunity to start or continue your cabin crew career.

**Shortlisted applicants will be contacted to complete an online video interview after which you may be invited to an Assessment Centre. This is where you will have the opportunity to meet with and engage with members of our recruitment and cabin crew team.