Casual Cabin Crew

Company Description

MAM Aviation is a specialist personnel organisation that has been providing Casual Cabin Crew to Qantas Airways for over 20 years. MAM is proud to fly with Qantas. There is a sense of familiarity, a feeling of warmth, and pride that this national icon represents to the world. Qantas is renowned for their world-class customer service, safety and operational excellence. Operating onboard Qantas aircrafts, you will have the opportunity to contribute to this legacy by providing passengers with a memorable travel experience.

Job Description

• Embark on a career that will take you around Australia and the South Pacific
• Provide safe and memorable experiences for customers
• Casual Positions based in Melbourne, operating on Qantas Airways domestic services
• Paid Training / Staff Travel / Attractive pay and conditions

MAM Aviation is a specialist personnel organisation that has been providing Casual Cabin Crew to Qantas Airways for over 20 years. We are currently looking for passionate and customer-focussed individuals to join our team as Casual Cabin Crew in Melbourne. We are seeking customer service professionals to operate on Qantas Airways services within its domestic network and to provide a memorable experience to customers every time they fly.

When working as Cabin Crew, no two days are the same. To be successful in this role, you will need to be flexible with a positive, can-do attitude, and maintain immaculate presentation in representing this iconic brand. If you have a passion for delivering a premium customer experience and providing great care for people, then this is the opportunity for you

About our client:

MAM is proud to fly with Qantas. There is a sense of familiarity, a feeling of warmth, and pride that this national icon represents to the world. Qantas is renowned for their world-class customer service, safety and operational excellence. Operating onboard Qantas aircrafts, you will have the opportunity to contribute to this legacy by providing passengers with a memorable travel experience.

Qualities that will see you succeed:

• Pride and commitment to delivering exceptional and consistent customer service for passengers
• Flexibility, dependability and commitment to a dynamic lifestyle as Cabin Crew
• Ability to understand our customers, anticipate their needs and take responsibility in providing a superior customer service
• Appreciation of cultural diversity and sensitivity towards customers who may need extra help such as children travelling alone, nervous flyers or customers who speak English as a second language
• Follow and comply with all Company procedures and policies
• Willingness to be trained on aircraft safety procedures and first aid, and pass all training and assessment requirements
• Easily build rapport and trust in a team environment and positively contribute to the team's performance
• Be adaptable to any situation that may present itself in a sensible, warm and safe way

Essential skills and qualifications:

• Customer or hospitality service experience
• Minimum 18 years of age
• Height between 163cm-186cm (must be able to reach 212cm)
• Australian or New Zealand permanent residency with unlimited working rights
• Current Senior First Aid Certificate completed within the last 12 months (or be willing to obtain at short notice)
• Current CPR accreditation (The CPR component is only valid for 12 months and a refresher course must be completed if expired) (or be willing to obtain at short notice)
• Responsible Service of Alcohol 'Statement of Attainment', from a Nationally Accredited Provider which you would need to have by the end of the recruitment process (or be willing to obtain at short notice)
• An excellent level of health and fitness, including the ability to swim 50 metres fully clothed and tread water for 3 minutes unassisted

At MAM we offer a role that provides work flexibility, paid training, generous conditions and support along with other benefits such as staff travel and career progression. Many of our employees have gone on to take up permanent positions with our client airline Qantas.

MAM is an equal opportunity employer. We encourage people of all backgrounds, including Aboriginal and Torres Strait Islander backgrounds, to apply.

If you have a passion for delivering a premium customer experience and demonstrating great care for people, then we encourage you to apply now and become a part of our team. For more information, visit

Applications close: Monday, 3rd November, 2025.