Case Manager

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters

The Salvation Army Australia’s Homelessness Stream provides high quality, person-centred services to people at risk, and or experiencing homelessness. We support all cohorts in case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

About the role

We are currently seeking a values-driven and proactive Case Manager to provide case management support outreach to individuals and families with multiple and complex needs who are homeless or at risk of becoming homeless.

The position includes providing information, advocacy and linkages into community supports and assisting Clients to progress towards independence, access sustainable long-term housing and address issues contributing to their experience of homelessness. The role ensures service delivery targets and organisational standards are achieved and funding body requirements are met.

You will successfully
- Utilise a strengths-based, Client centred model of support
- Assess referrals to ensure program criteria is met
- Participate in referrals allocation and undertake outreach to ensure local targets are met or exceeded
- Maintain accurate Client records for all Clients and meet all funding body or legislative requirements
- Utilise Housing Establishment Funds as per the guidelines and with approval from the Team Leader.
- Actively participate in program Team Meetings and related activities
- Develop and maintain professional, collaborative relationships with relevant external services

This is a permanent part time position (30.4 hours per week) located in Seymour. Salary and conditions are in accordance with the Social, Community, Home Care and Disability Services Industry Award, Level 5.

You will have
- Degree or diploma qualification in social work, welfare, community development or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development
- Relevant experience in a social service environment with a focus on homelessness
- Experience in Client assessment including appropriate information, tools and techniques to gather and analyse information
- Relevant experience in using appropriate risk models to assess levels of risk, harm and well-being, including immediate risk
- Experience working effectively with people who exhibit multiple/complex service needs and/or are chronically disadvantaged
- Experience engaging and communicating with multiple service providers as appropriate to ensure totality of Client needs are met
- Relevant experience with Client data and reporting systems, people management systems and Microsoft suite
- A current VIC Drivers Licence
- Valid VIC Employee Working with Children Check
- Ability to provide proof of Eligibility to Work in Australia

What we offer:

- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Flexible working conditions
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution

Enquiries

Chijioke Uchendu at
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National