Office Admin

2 weeks ago

Craigieburn, Australia James An College Craigieburn Full time

**Office Admin**

The enthusiastic and capable administrator will need to effectively and efficiently process enrolments, monitor student progress, customer invoicing, communicating with teachers and colleagues and general administration duties.

**About the role**

Demonstrated skills are expected in the following:

- Ability to work independently and seek ways to improve processes
- Exceptional internal and external customer service skills
- A high degree of initiative, someone who takes ownership of issues and gets the job done
- The personal attributes to be a team player within a small team and also the ability to work independently
- Time-management and organisational skills including the ability to prioritise work
- High attention to detail and accuracy

**Job Tasks and Responsibilities**
- Process enrolments in an efficient and accurate manner including data entry of information into various electronic student management systems
- Provide administrative support to Student Service and Academic teams in an accurate and time-efficient manner.
- Assist with student inductions. Resolve or refer to student problems and queries.
- Gather, collate, and prepare data to use for reporting, plus marketing and/or promotional activities
- Manage invoicing and billing
- Updating, maintaining and reviewing learning resources
- Provide project administrative and IT support to parents and students
- Attend and respond to parents' and students’ needs and respond in an approachable and personable manner and within appropriate timeframes

**Skills and experience**
- Native level of written and spoken English
- 1-2 years’ experience in an Administration/Reception role or education field
- Highly organised with attention to detail
- Strong interpersonal and communication skills - verbal and written
- Well-presented and professional
- Passion for customer service
- Proficient in Microsoft Office - word, excel and databases
- Capable of working independently as well as in a team environment
- Willingness to learn
- A can-do and positive attitude
- Cultural Awareness
- Empathy
- Drivers licence
- Working With Children Check

**Job Type**: Casual

**Salary**: $25.00 - $30.00 per hour

Schedule:

- Afternoon shift
- Day shift

Ability to commute/relocate:

- Craigieburn, VIC: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Office administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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