Direct Mail and Database Administrator

2 weeks ago

Melbourne, Australia Royal Botanic Gardens Victoria Full time

Location: Melbourne | Eastern Metropolitan

Job type: Full time

Organisation: Royal Botanic Gardens Victoria

**Salary**: $74,069 - $82,003

Occupation: Communications, Marketing and Media

Reference: VG/421926_A

**About the Role**

The Direct Mail & Database Administrator provides essential support for the organisation's fundraising and marketing objectives through the coordination and administration of the Gardens Customer Relationships Management database and the provision of database information and services.

Working in a friendly and dynamic environment, the Administrator is responsible for the administration of the RBGV's supporter database to sustain annual targets for fundraising, marketing and stakeholder engagement and for maintaining data integrity and the accurate processing of supporter donations and philanthropic grants. Working closely with the Development Lead and the Marketing and Communications team, this position prepares, coordinates and delivers data that supports successful fundraising appeals and campaigns and other marketing and promotional communications to support visitation, ticket sales and brand awareness.

**About You**

To be successful in this role you will have previous experience in the management of donor or contact databases, with experience using Microsoft Dynamics preferred. You will have good analytical skills with a continuous improvement approach - always identifying better ways of getting the job done You will have strong attention to detail with an ability to work with tact and discretion and demonstrating good judgement and problem-solving skills. This position is primarily based in Melbourne Gardens with hybrid working from home available. All other key selection criteria can be found in the position description which is located under the attachments heading on the Victorian Government Careers website.

**Working with Us**

At RBGB you'll be part of a nationally-recognised organisation that makes a genuine impact on a local and international scale. As an employee you will benefit from flexible working arrangements to assist in creating genuine work/life balance, annual leave loading, yearly salary increases in line with our Enterprise Agreement, access to an Employee Assistance Program and much more.

**How to Apply**

**Applications will only be accepted via the Victorian Government website.

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