Contact Centre Consultant

2 weeks ago

Melbourne, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**Contact Centre Consultant**

**Remote Working Location (Work from home)**
- Exciting opportunity to be part of an amazing work culture
- Flexible working location and hours
- Supportive environment with loads of employee benefits

**Belgravia’s customer care team is looking for passionate Contact Centre Consultants in our Tourism division.**

**The Role**

To provide support to our group of Caravan Parks, Holiday Parks and Wellness Centres across Victoria.

We currently have opportunities for two full time roles ( with some weekend work required.) The role will attract representatives who have flexible availability to work weekdays, evenings and weekends. **This is a fully remote work from home position.**

The role responsibilities will include:

- Provide excellent customer service, by responding to customers’ needs or
- concerns and ensure the quality of service meets agreed customer experience standards
- Engaging with customers, promoting and up-selling our services
- Supporting our Caravan Parks, Holiday Parks, Wellness Centres with securing and managing bookings.
- Responsible for conversion of online enquires to sales
- Develop positive relationships with customers to provide a great customer experience
- Strong attention to detail
- Experience in customer facing roles
- Excellent verbal communication skills
- Proficient use of computers and IT systems
- Solution focused

Essential qualifications:

- Level 2 First Aid
- Current CPR
- Working with Children's Check (Employee status)
- National Police check

If you do not have these qualifications, you must be willing to obtain.

**The Company**

**BelgraviaPRO**is a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

- Allowing a support person during an interview

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

  • Contact Centre Consultant

    2 weeks ago

    Melbourne, Australia Genesis Full time

    **Contact Centre Consultant** **NSW, Sydney 2000** - Want to build a career? - Looking for flexibility to fit in with your lifestyle? - Keen to access some great perks and benefits along the way Belgravia Health & Fitness’ customer care team is looking for passionate Contact Centre Consultants to deliver exceptional customer service. **The Role** We...

  • Contact Centre Consultant

    1 week ago

    Melbourne, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **Contact Centre Consultant** **VIC, Melbourne 3000** - Want to build a career? - Looking for flexibility to fit in with your lifestyle? - Keen to access some great perks and benefits along the way Belgravia Health & Fitness’ customer care team is looking for passionate Contact Centre Consultants to deliver exceptional customer service. **The Role** We...

  • Contact Centre Consultant

    2 weeks ago

    Melbourne, Australia Genesis Full time

    **Contact Centre Consultant** **NSW, Newcastle and the Hunter Region** - Want to build a career? - Looking for flexibility to fit in with your lifestyle? - Keen to access some great perks and benefits along the way Belgravia Health & Fitness’ customer care team is looking for passionate Contact Centre Consultants to deliver exceptional customer...

  • Contact Centre Consultant

    6 days ago

    Melbourne, Australia Genesis Full time

    **Contact Centre Consultant** **NSW, Newcastle and the Hunter Region** - Want to build a career? - Looking for flexibility to fit in with your lifestyle? - Keen to access some great perks and benefits along the way Belgravia Health & Fitness’ customer care team is looking for passionate Contact Centre Consultants to deliver exceptional customer...

  • Contact Centre Consultant

    8 hours ago

    Melbourne, Victoria, Australia G.D. Mitchell Enterprises Pty. Ltd. Full time

    Posted: 22/08/2025Closing Date: 22/09/2025Job Type: Permanent - Full TimeLocation: LNE MelbourneJob Category: Customer ServiceAre you ready to be part of something bigger?At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits.We make it effortless for Aussies to embrace healthier choices, whether they're on a...

  • Contact Centre Consultant

    5 days ago

    Melbourne, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **Contact Centre Consultant** **VIC, **Melbourne and Regional Victorian Locations, Remote working** - Exciting opportunity to be part of an amazing work culture - Flexible working hours - Supportive environment with loads of employee benefits Belgravia’s customer care team is looking for passionate Contact Centre Consultants in our Tourism...

  • Contact Centre Consultant

    2 weeks ago

    Melbourne, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **Contact Centre Consultant** **VIC, Remote Working Location (Work from home)** - Exciting opportunity to be part of an amazing work culture - Flexible working location and hours - Supportive environment with loads of employee benefits Belgravia’s customer care team is looking for passionate Contact Centre Consultants in our Tourism department. **The...

  • Contact Centre Consultant

    1 week ago

    Melbourne, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **Contact Centre Consultant** **VIC, Melbourne and Remote Working Location (Work from home)** - Exciting opportunity to be part of an amazing work culture - Flexible working location and hours - Immediate Start - Supportive environment with loads of employee benefits Belgravia’s customer care team is looking for passionate Contact Centre Consultants in...

  • Contact Centre Consultant

    2 weeks ago

    Melbourne, Australia AMP Limited Full time

    **The opportunity** The contact centre is responsible for servicing advisers and customers on the Mastertrust Platform. The Consultant role encompasses contact centre responsibilities to deliver a superior level of service that consistently meets and often exceeds the expectations of AMP’s advisers and customers. The role is a full-time opportunity...

  • Contact Centre Trainer

    5 days ago

    Melbourne, Australia Lite n’ Easy Full time

    **Introduction**: Are you ready to be part of something bigger? At Lite n' Easy, we are not just about meals; we are about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they are on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion...