Aml First Manager

**About the Role**
The AML First Manager - Due Diligence & Screening will play a key role in ensuring change initiatives impacting Financial Crime Operations (FCO) meet their objectives and deliver business benefits, including changes to FCO business processes, systems and technology, roles and organisation structures. The primary responsibility will be to represent FCO and act as a Subject Matter Expert (SME) to support the design development and implementation of change initiatives by the AML Project, to ensure BOQ is compliant with its AML/CTF obligations.

The role will work to drive faster adoption, higher ultimate utilisation and greater proficiency of the changes that impact FCO to increase benefit realisation, value creation, ROI and the achievement of results and AML Project’s outcomes centred around customer onboarding, Know your Customer (KYC), Screening, KYC remediation, Ongoing Customer Due Diligence (OCDD) including KYC Refresh, and Enhanced Customer Due Diligence (ECDD).

**This role is a 9 month Max Term Contract.**

**About you**
- Deep understanding of Financial Crime Operations processes.
- Multiple years working and operating in a regulated AML/CTF environment experience, with a background in roles delivering sustainable change programs across enterprise organisations relating to people and processes.
- Ability to lead an operations team, managing people, internal SLAs, and WIPs.
- High level knowledge customer onboarding, KYC, KYC remediation, OCDD and/or ECDD.
- Strong experiene with screening and list management.
- Experience in stakeholder management and influencing, managing within all levels of an organisation.
- Working knowledge in a financial services environment or a similar multifaceted organisation.
- Exposure to different project management methodologies.
- Familiarity with project management approaches, tools, and phases of the project lifecycle.

**About Us**
BOQ Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

**Our Benefits**
At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth. Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

- Flexible working arrangement - Balance your work and personal life with ease.
- Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
- Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
- Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
- Purchase additional annual leave - Need more time off? You can buy extra leave days.
- Discounted private health insurance plan - Take care of your health with our special rates.
- Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
- Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
- Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community

**How to Apply**

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and plea