Administration Officer

**SYDNEY | Full-time | Currently taking applicants**:
**_ This is a Full Time only opportunity (Tuesday to Saturday 9.30am to 5.30pm), located at our Sydney Centre in Bella Vista._**

**The Opportunity**:
We have an amazing opportunity for an Administration Officer / Scheduler to join our growing Bella Vista team. The key focus of this varied role is to become the friendly face of the Centre, coordinating the scheduling for our therapists and ensuring their timetables are run at full efficiency, while creating an exceptional experience for our clients and their families.

**Key Activities & Responsibilities**:

- Managing and maximising diary occupancy for multiple therapists
- Welcoming families and clients into the centre before therapy sessions, building rapport and providing scheduling assistance
- Supporting our families with exceptional knowledge and empathy through our busy communication platforms to ensure their journey with us is seamless
- Administration duties to support our Client Service, Accounts and Management teams
- Contribution to the continuous improvement of processes, systems, culture and engagement
- Having a laugh along the way

**The Perks**:

- On-site parking and proximity to public transport
- Super fun team environment with plenty of social events and lunch time Uno competitions
- A plethora of learning opportunities at your fingertips in the areas of neurodivergence, allied health practice, business development, administration, client service and support, NDIS and more

**About You**:
You’re a true people person, with strong communication and interpersonal skills, allowing you to easily build rapport with our families, clients and the rest of our team. You have strong problem solving capability, allowing you to handle any last minute shuffling requirements or family requests and optimising schedules accordingly.

From your previous experience working in the Allied Health or Medical industries, you understand the fast paced nature of the environment and utilise your organisational skills and attention to detail to keep everything running smoothly and with the highest levels of accuracy and forward planning.

Skills and experience that will support your success in this role include:

- Previous experience working as a Scheduler or Administration Officer in a Medical or Allied Health practice
- Proven time management, prioritising and organisation skills, with strong attention to detail
- Working effectively and efficiently with both macOS and Windows, with the flexibility to adapt to new systems quickly
- Problem solving and solutions focused, multitasking skills are a must
- The ability to work both in a team environment and autonomously, working to contribute to a positive environment for our staff and clients
- Outstanding integrity and confidentiality
- High levels of energy, engagement and enthusiasm

Working with Children and NDIS Workers Clearance Checks are required before commencement

NDIS plan knowledge is highly desirable, as is experience with or an interest in business development

Experience using Cliniko, Zendesk and Office 365 Suite is highly desirable

**About Us**:
Brain Train is a rapidly growing multidisciplinary Allied Health service supporting those with autism, development and neurological differences to live their best life. Our approach is unique and transformational and is based on the premise that:

- Every child has one goal in life - to have fun. We embed a play-based approach into everything we do. When kids think that they are playing, they are having fun, which means they are engaged, they are learning and they are making progress.
- Children with autism and developmental challenges are just not in complete control of their body, impacted by various combinations of sensory and motor dysfunction. Our sensorimotor therapy provides kids with the kind of foundational bedrock they need for sensory integration, motor control and improved neurological efficiency.
- A more efficient neural foundation then compliments and enhances our multidisciplinary supports, encompassing speech & language, occupational therapy, behavioural supports, physiotherapy and exercise physiology. A unique and transformational top-down and bottom-up approach.

**Why join us?**:
A unique culture and close-knit culture
When you join the growing multi-disciplinary team at Brain Train, you will immediately recognise the uniquely family centred culture. This provides our team with a distinctly and highly supportive work environment that we like to think of as the best of both worlds - a national multi-disciplinary support team, balanced by an individualised therapeutic approach. This is the Brain Train difference.

Team members talking to team members.
True cross-centre and cross-discipline collaboration, creating the genuine synergy that is possible with a mutually respectful multi-disciplinary approach and a relentless focus on optimising client outcomes, makes for an inspirin