Microsoft Specialist

4 days ago

Canberra, Australia Unisys Full time

**What success looks like in this role**:
**Responsibilities and Accountabilities**:
**Messaging**
- Oversee enterprise messaging services across Exchange Online, Hybrid and on-premises.
- Maintain reliable mail flow and platform health; drive security, compliance and recoverability.Plan and execute messaging improvements and migrations with mínimal user impact.
- **Microsoft 365 Collaboration (SharePoint/OneDrive/Teams)**
- Support SharePoint Online and OneDrive information management and access controls at a working level.
- Administer core Teams policies and collaborate on lifecycle and governance.Promote good practices that enable productivity and data protection.
- **Identity & Access (AD/Entra ID) - in support of Microsoft workloads**
- **Endpoint & SOE Enablement (Supporting)**
- **Operations, Documentation & Service Management**
- Produce concise operational documentation and contribute to knowledge sharing.Operate changes and incidents using ITIL practices; lead problem investigations for recurring issues.
- **Stakeholder, Vendor & Continuous Improvement**
- Engage with stakeholders and vendors to validate designs and resolve complex issues.
- Identify opportunities to simplify processes, strengthen controls and improve user experience.

**You will be successful in this role if you have**:
**Necessary Skills**:
**Messaging (Primary)**
- Demonstrated experience with Exchange Online, Hybrid and on-premises in enterprise settings.Understanding of mail flow, platform operations and security/compliance fundamentals.
- **Microsoft 365 (Working to Mid-Level)**
- SharePoint Online/OneDrive administration at a working to mid-level; core Teams administration.PowerShell for routine administration and reporting.
- **Enablement & Foundations**
- Intune/Autopilot awareness; Windows 11 SOE concepts; basic MECM exposure beneficial.Identity management (AD/Entra ID), Conditional Access/MFA awareness; networking fundamentals relevant to M365.
- **Professional**
- Clear communication, stakeholder engagement and documentation discipline.
- Ability to work independently and as part of a cross-functional team in a hybrid environment.

**Certifications / Experience / Training (preferred)**:

- 10+ years’ experience in Microsoft Messaging across enterprise environments.
- MS-203 ideal; complementary Microsoft 365/Identity certifications beneficial.
- ITIL Foundation preferred.

**Security Clearance**
- **NV1 (mandatory)**

LI-NV1

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

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