Workforce Planning and Governance Lead

4 days ago

Melbourne, Australia nbn™ Full time

Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A bit about your role

The Workforce Planning and Governance Lead (WPG Lead) in the Governance and RSP Operations Team (GRO) within CNS ensures efficient workforce planning. This role involves coordinating with stakeholders to develop workforce plans, administering planning platforms, and optimizing resource utilization. The WPG Lead also provides governance, develops recruitment and training plans, seeks business efficiencies, offers performance insights, analyses trend, supports projects, and ensures compliance with workforce planning processes.

The Workforce Planning and Governance Lead is responsible for administering workforce planning and operational excellence systems. The role focuses on optimizing resource utilization, providing performance insights, analysing trends, supporting projects, and ensuring compliance with workforce planning processes. Key accountabilities include system administration and support, workforce planning using Genesys, providing operational support and performance insights, driving continuous improvement, and maintaining strong stakeholder relationships.

A bit about you

If this sounds like the role for you, it’s likely that you have good years of experience in planning operations, preferably in a telecommunications environment. You will possess strong skills in statistics and analytics for forecasting and planning, excellent verbal and written communication abilities, and strong interpersonal skills to influence at multiple levels. Additionally, you need to have strong planning and organizing skills, high attention to detail, and be a self-starter.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

Click here to see our list of employee benefits

and why we're recognised as a WORK180 Endorsed Employer for Women.

or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our

Contact Us

page on our website.

Where to from here?

Please note that this role is a permanent opportunity. Applications for this role will close at midnight on Friday, 7th February 2025.

To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time

  • Workforce Planning and Governance Lead

    4 days ago

    Melbourne, Australia nbn™ Full time

    Job Expectations A fantastic permanent opportunity has presented itself for a Workforce Planning and Governance Lead reporting to the Workforce Planning and Governance Team Lead where you will join the pillar within Customer and Network Services (CNS), in Operations. A bit about your role This is an integral role that works across teams to drive efficient...

  • Workforce Planning Lead

    3 weeks ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Job title : Workforce Planning Lead Location : Frimley.We offer a range of hybrid and flexible working arrangements.Please speak to your recruiter about the options for this particular role Salary : Up to £63,600 depending on skills and experience What You'll Be Doing Workforce Strategy – Lead the development, consolidation and delivery of the Strategic...

  • Workforce Planning Lead

    3 days ago

    Melbourne, Australia Sportsbet Full time

    **Workforce Planning Lead** If you are passionate about Customer Operations and Workforce Management then we have the perfect opportunity for you! This role will allow you to showcase your WFM and analytical skills, while providing exceptional value to multiple teams and channels across Sportsbet. - Be part of one of the most innovative companies in...

  • Workforce Planning Lead

    5 days ago

    Melbourne, Australia nbn™ Full time

    Job Expectations Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. A fantastic opportunity at nbn, Australia’s largest...

  • Lead Workforce Planning

    2 days ago

    Melbourne, Australia Ambulance Victoria Full time

    Location: Melbourne | Eastern Metropolitan Job type: Full time / Permanent Organisation: Ambulance Victoria **Salary**: $147,228 - $169,026 Occupation: Other Reference: AV/1661934 At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient and it...

  • Workforce Planning Lead

    2 weeks ago

    Melbourne, Australia D'Arcy Weil Full time

    Develop and implement workforce planning strategies. - Collaborate with HR, finance, and operations departments. - Foster a diverse and inclusive work environment for professional growth. Our client is at the forefront of the cosmetics and beauty industry, offering a diverse range of high-quality, innovative, and accessible beauty products worldwide. With a...

  • Ncc Workforce Planning Speicliast

    2 weeks ago

    Melbourne, Australia Talent International Full time

    australia melbourne contract up to au$602.55 per dayOur client is a large federal government agency. They are seeking an EL1 National Contact Centre Workforce Planning Specialist to join their team. The position can be based out of Richmond or Dandenong, with up to 2 days working from home each week. Daily rate is $602.55 + 11%...

  • Deputy Secretary Planning

    2 weeks ago

    Melbourne, Australia Department of Transport and Planning Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Department of Transport and Planning **Salary**: $401,018 - $533,431 Occupation: Executive Management Reference: 1937 The Planning and Land Services group in the Department of Transport and Planning brings together land, property, statutory planning, building and heritage capability to deliver...

  • Workforce Planning Analyst

    3 weeks ago

    Melbourne, Victoria, Australia AustralianSuper Full time

    Join to apply for the Workforce Planning Analyst role at Australian Super Continue with Google Continue with Google1 day ago Be among the first 25 applicants Join to apply for the Workforce Planning Analyst role at Australian Super At Australian Super, we truly care about our colleagues.We know work and life are intertwined.That's why we support the diverse...

  • Product & Governance Lead - Workforce Management

    2 weeks ago

    Melbourne, Australia Australian Unity Full time

    **About us** Established in 1840, we are Australia’s first wellbeing company, delivering health, wealth and care services for our members and the community. As a social enterprise, we’re motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our...