Principal Rail Operations Advisor

Cross River Rail Delivery Authority (CRRDA)...Your chance to work with the best
Cross River Rail will transform the way we travel to, from and through Brisbane in the future. It is a catalyst for wider rail transformation underway across the South East Queensland and it is already playing a key role in how we prepare for the 2032 Olympic and Paralympic Games.
Cross River Rail is a new 10.2km rail line including 5.9km of twin tunnels running under the Brisbane River and CBD, with four new underground stations. The Cross River Rail Delivery Authority is also tasked with multiple supporting projects and activities, including accessibility rebuilds for eight surface stations, construction of three new stations on the Gold Coast, upgrades for stabling yards, track works and surface rail enhancements, and the introduction of a new world-class digital train signalling system.
About the Role
The Principal Rail Operations Advisor supports the operational integration of Cross River Rail into the broader transport network. The role sits within the Customer and Network Integration team and works across agencies to embed customer needs, operational requirements, and service integration throughout project delivery.
Working with Queensland Rail, the TMR and internal teams, the role coordinates multi-agency activities, facilitates working groups, manages risks and changes, and supports alignment of project milestones with operational requirements.
The role also coordinates contracted technical inputs, translating content such as rail operations modelling into actionable insights. It supports delivery of sponsor requirements, such as network capacity, journey times, frequency, and operational resilience, by ensuring operational considerations are considered in project decisions.
This opportunity is offered as a full-time contract for a period of 2 years, with possibility of extension.
**Key Responsibilities**:
Coordinate strategic operational activities to support Cross River Rail's integration with the current and future transport network.
Facilitate multi-agency collaboration to align operational priorities, timelines and contract requirements.
Support operational integration activities and ensure milestone delivery in line with stakeholder needs.
Provide operational advice to support senior-level engagements and decision-making.
Contribute to the development and refinement of the Cross River Rail Opening Plan and operational strategies.
Support validation and assurance processes to confirm infrastructure and systems meet required outcomes.
Identify and address risks, issues and opportunities associated with operational integration.
Assist in managing third-party technical advisor contracts, including deliverable coordination and performance monitoring.
Organise and lead monthly technical working groups, including agendas, presentations, minutes, and actions tracking.
Maintain operational issues register and lead continuous improvement initiatives.
Prepare briefings, reports, program updates, meeting packs, and communication materials.
**About You**:
Proven ability to work confidently and independently with mínimal supervision in a similar role.
Experience in rail or transport operations planning, particularly in project environments involving multiple agencies.
Strong ability to convert complex or technical content into high-quality written material and presentations.
Excellent stakeholder engagement and relationship-building skills across diverse groups.
Proven ability to coordinate project activities, track deliverables and contribute to fast-paced delivery environments.
Demonstrates strong initiative, time management, organisation and problem-solving skills, with a clear focus on delivering objectives.
Why work with CRRDA?
On Cross River Rail you will not only work with the best but become your best. And as we enter a new phase of delivery, our project offers a rare career opportunity for top tier professionals to have played their part on something that is genuinely city shaping and transformative.
Our people are supported with flexible work options, career development through the Australian Institute of Management, salary packaging and access to world class employee assistance provider Telus Health.
How To Apply