Front Desk Receptionist

**About the business**

A core division of Geocon, Iconic Hotels by Geocon specialises in hotel operations, management, training and strategy, as well as food and beverage outlet management and operations. Contributing 800+ hotel rooms to the accommodation market to date, over the next five years, Iconic Hotels will deliver an additional rooms. With a growing portfolio of trusted hotel brands and food and beverage offerings, Iconic Hotels by Geocon is changing the hospitality landscape in the ACT.

Focusing on making guests feel welcome and part of the family, Abode Hotels are smart in design, providing guests with all the hotel essentials they need, and a few extras on top.

Situated in Canberra's north-west, Abode Belconnen offers 152 stylishly appointed self-contained, apartment style rooms perfect for guests traveling for work or leisure.

Abode Belconnen provides several room types to accommodate for all needs, including rooms for families or corporate groups, pet friendly rooms (charges apply), and studios designed specifically for people who are mobility impaired.

Each room includes kitchenette facilities, a washer/dryer, STAYCAST streaming, and bathroom amenities by Ideology.

Abode Belconnen is just a short walk to a major shopping precinct, parks, nature walks and Lake Ginninderra. Guests also have access to the onsite restaurant, No.10 Restaurant + Bar, open for breakfast, lunch, and dinner.

**We are currently recruiting for CASUAL reception team member for a position at our Abode Hotel at Belconnen.**

**Skills Required**:

- Dynamic, vibrant, confident and professional personality
- A minimum of 2 years’ experience in a hotel Front Office operation, with exposure to both front desk and reservations procedures are desired, but not necessary
- Previous Leadership or similar experience is highly desired
- Excellent customer relations, Accounting/Math Skills, problem solving, decision making and time management skills
- Ability to demonstrate highly developed interpersonal and communication skills both written and verbal
- Willingness to manage multiple tasks, conflicting deadlines and varying guest situations.
- High standard of personal presentation
- Previous experience using a Property Management System, preferably Opera is desirable
- Strong local knowledge of Canberra and the surrounding regions is highly desirable but not essential
- A current full Australian drivers’ licence is also highly desirable but not essential
- The flexibility to work various shifts on a rotating roster including evenings, weekends and public holidays
- You must also meet the legal requirements to work in this country

At Iconic Hotels, we value innovation, communication, transparency and integrity and we are committed to invest in the growth of our team. If you are passionate, proactive, service minded and innovative, please come and join us.

**In Return**

In return for your success and commitment to the role, Iconic Hotels will offer:

- Inhouse training and career development offered
- Work with a growing, dynamic and exciting company
- Generous employee benefits program
- Great team culture and environment
- Growing and dynamic business

If you are interested in this opportunity, please click on "APPLY NOW"

**Job Type**: Casual

Pay: $31.23 - $41.18 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- Employee discount

Schedule:

- Shift work

Supplementary Pay:

- Penalty rates

Work Authorisation:

- Australia (required)

Work Location: In person