Program Leader Development Assessment

Assessment

**Position Number**:
**Directorate**:Environment & Planning Services

**Service**:Development and Building Services

**Location**:Katoomba office

**Position**
**Classification**:
Band 12

**Date**
**Created/Updated**

**POSITION PURPOSE/OBJECTIVE**

The Program Leader - Development Assessment will exercise team management
responsibilities and will take the lead in the day-to-day development assessment and
related functions.

The position plays an important leadership role in the achievement of our branch
objectives being excellent built and environmental outcomes, outstanding customer

Scope of responsibility includes the oversight of delivery of different but related functions
and typically will be limited to one of the following at any one time:

- Delivery of a formal development advice service, the provision of day-to-day informal
advice, both written and verbal, as well as contributing to the early assessment of
- Delivery of planning projects, such as statutory planning initiatives, business
improvement initiatives, and masterplan implementation.

The position title for this role is Program Leader Development Assessment. The specific
sub-function of the role (e.g. Advice, Residential, Commercial, Planning Projects) may
change over time in response to organisational needs. This will be reflected in a suffix to
the position title — for example, Program Leader Development Assessment
(Commercial). The core purpose, accountabilities, and classification of the role will remain
consistent.

A prime accountability will be to deliver professionally sound development assessment
and/or related functions in a collaborative and inclusive manner and to collaborate with
the branch leadership team in the provision of operational support to the Manager.

The incumbent brings expert technical, sound business management, systems
development and human resource skills to the Branch. The role also ensures that
Council’s regulatory obligations are met in accordance with the appropriate legislation,
that there is transparency in process and a customer focus in the delivery of services

**RELATIONSHIPS**

**Reports to**_(Position Title)_**:Manager, Development & Building Services

**Report to**_(Position Number)_**:
**Staff Responsibility**:Direct supervision of positions

**Key Internal Relationships**:Staff at all levels within the organisation

**Key External Relationships**:Residents and other members of the community,
Government authorities, applicants for
development, builders, consultants, Council’s
legal advisors

**KEY RESPONSIBILITIES**

**Operational Management**

The primary responsibilities and functions are:
by the Branch and other matters as provided under relevant delegations.
- Oversee the provision of development advice to prospective applicants via a day to

- Deliver planning projects which assist in the delivery of fit-for-purpose assessment
services.
- Contribute to, and / or develop, Council wide strategies and systems when required.
- Provide expert technical and operational support to the functional areas of
responsibility; resolve complex and diverse issues.
- Develop and implement strategies for optimising and monitoring efficiency, compliance
and performance in the provision of regulatory services.
- Use expert knowledge of relevant legislation to monitor and incorporate any relevant
legislative changes into operational practice.
- Promote continuous improvement and quality customer service within the Branch.
- Manage responses to Councillor enquiries, outstanding correspondence and Local
Planning Panel reports processed by the team.
- Represent Council in legal matters relating to the functional areas of the Branch from
time to time.
- Monitor work programs, identifying potential problems and develop appropriate
responses to situations.
- Oversee the provision of development advice to prospective applicants via a day to

**People Management**
- Manage workloads, ensure consistency between business strategies, culture and
performance.
- Provide expert specialised guidance and leadership to other officers in relation to the
functional areas of the position.
- Motivate and manage the team to ensure performance standards and outputs are
achieved.
- Review the performance of team members and provide support and coaching to
ensure alignment with business directions.
- Create a learning environment to develop skills, knowledge and harmony amongst
members.
- Liaise with the Branch Manager to resolve complex and diverse issues.
- Maintain a close relationship with the teams within the Branch and with the other
Branches within the Directorate to ensure that programs are coordinated and that
business objectives are achieved.

**Ethics**
- Act in accordance with the requirements of the law and Council’s Code of Conduct.
- Act in a manner that promotes integrity, ability, judgement and transparency in
processes.
- Exhibit behaviors consistent with the principles of equal employment opportunity and