Security and Resilience Operations Officer

3 days ago

Fortitude Valley, Australia Urban Utilities Full time

At Urban Utilities, we enrich quality of life. Every day, more than 1,000 passionate professionals deliver drinking water, recycled water and wastewater services to over 1.5 million customers across South East Queensland. Our work supports public health, the environment and sustainable communities — and we’re committed to doing it safely, reliably and with care.

We’re currently looking for a Security & Resilience Operations Officer to join our Risk and Resilience Group for a 12 month fixed term. If you thrive in dynamic environments and want to make a real impact, we want to hear from you.

About the role

As a key member of the Risk and Resilience team, you’ll be instrumental in supporting the operational delivery of Urban Utilities’ security and resilience functions. This includes:

- Administering and maintaining emergency management and security systems.
- Supporting incident response, investigations and lessons learned reporting.
- Contributing to the delivery of threat assessments, security audits and risk evaluations.
- Coordinating internal and external stakeholder relationships, including emergency services and contractors.
- Supporting education, training and awareness activities across the organisation.
- Contributing to security-related projects and improvement programs.
- Participating in an on-call roster to support continuity of critical services.

What you’ll bring
- Experience in security and/or emergency management operations and system administration.
- Familiarity with systems such as Gallagher or Genetec highly regarded.
- Strong planning, coordination and communication skills.
- Proven ability to work both autonomously and collaboratively.
- Commitment to Urban Utilities’ values of Safety, Service, Collaboration, Sustainability and Innovation.

A diploma or certificate in a relevant discipline is highly regarded. You’ll also need to meet security clearance requirements and be available for on-call duties.

Why Urban Utilities?

At Urban Utilities, we don’t just accept differences — we celebrate them. We’re building a workplace where people of all backgrounds can thrive. Our inclusive culture supports professional growth, work-life balance, and wellbeing. Some of our benefits include:

- Flexible work arrangements
- Professional development support
- On-site health and wellbeing services
- Competitive remuneration and conditions

To learn more about this opportunity and what makes us uniquely Urban, visit our Careers Page.

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