Ramp Officer

**Overview**

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business is our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.

Employees classified at this level are responsible and accountable for their own work which is performed within established routines.

Employees at this level have met all requirements of lower levels are able to:

- Demonstrate leadership, decision making and organisation skills necessary to efficiently meet performance requirements in a changing work environment.
- Liaise with Management, Level 8, Level 7, Ramp IBC, Service desk, Passenger Services Supervisors and airline representatives as required.
- Manage and report OH&S concerns and maintain a safe working environment in designated area.
- Adherence to Menzies Aviation Ground Operating Manual.
- Respond to customer / supplier problems which arise within the employees own section.
- Provide advice and information on the organisations products and services.
- Liaise with ULD compounds for ULD pick up.
- Work without direct supervision.
- Drive and /or operate main/lower deck loaders in accordance with safe operating procedures.
- Operate all in hold aircraft systems and all ground handling and commercial type airport equipment including all equipment associated with ramp/passenger aircraft serving, toilet servicing and general transport operations excluding push back equipment.
- Knowing arrival and departure times.
- IATA 3 letter port code and 2 digit airline abbreviations.
- Check serviceability of ULD before loading.
- Check graveyard and report any problems and fix any problems that arise.
- Carry out various administrations and reporting, including the communication and computer aids, undertake projects as required.
- Ensure all flights are open within allocated time in the first bag system and that baggage containers are registered and are ready for loading before flights opens.
- Filling out flight reports for each flight.
- Have a working knowledge of sectional operating procedures, requirements and systems.
- Work down as required.

**Safety, Security and Compliance**

All have a responsibility and duty whilst at work to:

- Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
- Co-operate with their manager / supervisor in order to allow them to perform or comply with any legal requirements imposed on the company.
- Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare reasons.
- Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
- Report any hazards, near misses, incidents, accidents or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
- Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
- Fully understand the company health and safety policy.
- Attend training courses as may be arranged by the Company.
- Engage with MORSE and follow our code principles.

You can find these detailed in our Health and Safety Manual

**Qualifications and Experience**
- The ability to drive and/or operate main/lower deck loaders.
- Knowledge and understanding of customer airline systems and internal operation systems
- Sound knowledge of Ramp Services functions
- Excellent communication, organisation and time management skills

**Diversity**

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

**Application instructions