Operations Support Agent

24 hours ago

Ballarat, Australia TNT Express Full time

**The Company**

FedEx Express is one of the worlds largest express transportation companies and has consistently been selected as one of the worlds top 500 companies and the World’s Most Admired Companies by “Fortune” magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.

As TNT and FedEx officially joined forces on 25 May 2016 this role will support both FedEx and TNT businesses within Australia.

**About the role**:
Go behind the scenes in our operations team. Our Operation Support Agents are committed to sorting our freight and ensuring all shipments move through our depots seamlessly and with care, so that we can deliver on our service promises. Processing our customer’s shipments takes a huge team of operational Handlers & Agents, on the ground tackling and coordinating a high volume of freight to ensure our customers can deliver for their customers.
- Safely manage and internally move all the consignments that come in and out of our depot in a timely manner
- Work together as a team to ensure efficient turnaround times
- Data entry
- Customer contact
- Collect Consignment notes and Airway bills from Drivers
- Assisting Drivers to resolve discrepancies with paperwork

**Experience Required**
- LF Forklift Licence is mandatory
- Previous warehouse experience desirable
- Outstanding customer service experience
- Safety focused with an understanding of chain of responsibility
- Exceptional written and verbal communication.

**The Philosophy**

People-Service-Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through out P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivery the highest possible quality of service to out customers. We care for our employees’ well-being and value their contributions to the company.

**The Culture**

We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

**The Mission**

We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.

**The benefits**
- Safety Above All Culture
- Career development opportunities
- A positive working culture, with our People-Service-Profit philosophy - putting our people first
- We care for our employee’s well-being and value their contributions to our company

  • Travel Agent

    2 days ago

    Ballarat, Australia Mystical Elysium Travels Full time

    Imagine working remotely from anywhere in the world - even from the deck of a cruise ship. As a travel agent, you'll have the autonomy to build your own commission-based travel business. Forget cold-calling; we'll equip you with strategies to find clients and market yourself effectively. Ready to start your travel career? No prior experience is required. -...

  • Customer Service Agent

    3 weeks ago

    Ballarat, Victoria, Australia USASJB Full time

    Earn from Home Panelist Program - Customer Service Agent - Data Entry Agent - Work from Home & Part-timeWe are presently seeking on-line support in our work at home Panelist Program. This is a legit opportunity for somebody who enjoys sharing point of views regarding products, services and also trends in todays market area. As a Team Member, you will be...

  • Senior Guest Service Agent

    2 weeks ago

    Ballarat, Victoria, Australia Quest Serviced Apartments Pty Full time

    Quest Ballarat is looking for a Senior Guest Service Agent to join our team.Quest Apartment Hotels is the largest and fastest growing apartment hotel operator in Australasia with more than 170 franchised properties across Australia, New Zealand, United Kingdom and Fiji. While Quest is a member of The Ascott Limited, a leading international lodging...

  • Senior Guest Service Agent

    2 weeks ago

    Ballarat, Victoria, Australia Quest Serviced Apartments Pty Full time

    Quest Ballarat is looking for a Senior Guest Service Agent to join our team.Quest Apartment Hotels is the largest and fastest growing apartment hotel operator in Australasia with more than 170 franchised properties across Australia, New Zealand, United Kingdom and Fiji. While Quest is a member of The Ascott Limited, a leading international lodging...

  • Customer Service Agent

    6 days ago

    Ballarat, Australia USASJB Full time

    Earn from Home Panelist Program - Customer Service Agent - Data Entry Agent - Work from Home & Part-time We are presently seeking on-line support in our work at home Panelist Program. This is a legit opportunity for somebody who enjoys sharing point of views regarding products, services and also trends in todays market area. As a Team Member, you will be...

  • Virtual Customer Care Agent

    6 days ago

    Ballarat, Australia Business Development Full time

    Career Opportunities with UniTrust Financial Group A great place to work. Careers At UniTrust Financial Group Current job opportunities are posted here as they become available. Location: Remote (Work From Home) Schedule: Flexible Hours, Full-Time Only Who We Are At InsuraTec Services Group, we empower individuals and families to secure peace of mind...

  • Support Workers

    1 week ago

    Ballarat, Victoria, Australia Pinarc Disability Support Part time

    Permanent part time opportunities, 3 or 4 days a week, no weekends or shift work- Work with a dynamic and enthusiastic team, opportunities for learning- Family friendly workplace & Generous Salary Packaging**Support Workers - permanent part-time, ongoing roles available in Ballarat, 3 or 4 days per week****Pinarc Disability Support**Pinarc offers a unique...

  • Support Coordinator- Part Time

    2 weeks ago

    Ballarat, Australia Pinarc Disability Support Full time

    Work with a dynamic and enthusiastic team, Permanent Part Time (0.5FTE) - Great professional support and opportunities for learning, rewarding case load - Family friendly workplace & generous salary packaging, supportive team **Part-time role, based in Ballarat** **About the role**: We are seeking an experienced Support Coordinator, to join our dedicated...

  • Support Workers

    2 weeks ago

    Ballarat, Australia Pinarc Disability Support Full time

    Permanent part time opportunities, 3 or 4 days a week, no weekends or shift work - Work with a dynamic and enthusiastic team, opportunities for learning - Family friendly workplace & Generous Salary Packaging **Support Workers - permanent part-time, ongoing roles available in Ballarat, 3 or 4 days per week** **Pinarc Disability Support** Pinarc offers a...

  • Disability Support Workers

    1 week ago

    Ballarat, Australia melba support services Full time

    **About Melba** This year will be Melba’s 50th anniversary of providing exceptional, uncompromising, truly individualised services to people with disabilities. We are renowned for placing the 1,400 people we support in the centre of everything we do. We operate throughout Victoria and we’re still growing. Our team comes in all shapes and sizes from all...