Course Advice Coordinator

2 weeks ago

Chadstone, Australia Holmesglen Institute Full time

**Holmesglen Institute** is a leading provider of vocational and higher education in Victoria, with over 40 years of experience and 140,000 graduates. As one of the largest government-owned TAFEs, we offer 600+ courses across multiple campuses, including Chadstone, Moorabbin, Glen Waverley, Eildon, and Melbourne's CBD. Our hands-on learning approach is supported by state-of-the-art facilities and strong industry partnerships, ensuring students gain the skills needed for successful careers. We foster a supportive, inclusive environment that encourages both staff and students to grow, innovate, and make a positive community impact.

**THE OPPORTUNITY**
- ** Salary: $66,921 - $72,661** per annum pro rata + 12% super + leave loading (dependent on qualifications and experience)
- ** Position Status and Time Fraction**:Full Time, 1.0 EFT. Contract of employment until 31/12/2025.
- ** Location: Chadstone Campus** - onsite parking with close proximity to public transport

**As a Course Advice Coordinator, you will**:

- Conduct Pre-Training Interviews and assess student needs to coordinate support services effectively.
- Administer literacy and/or numeracy assessments and record key information to support admissions decisions.
- Stay up to date with course info and eligibility criteria to provide consistent, accurate advice and fee guidance.

**To be successful, you’ll have**:

- A degree in Business, Business Administration, or a related discipline, and/or substantial experience in the education sector.
- Excellent organisational and administrative capabilities, with initiative and self-direction in managing competing priorities.
- Commitment to confidentiality, adaptability, and a cooperative approach within dynamic service environments.
- Advanced proficiency in MS Office and database systems, with familiarity in CRM and student management platforms.
- Highly developed written and verbal communication skills tailored to diverse audiences.
- Proven ability in critical thinking, problem solving, and service excellence aligned with institutional frameworks.
- Appointment to this position is dependent on obtaining an ‘employee’ Working with Children Check, and a valid Police Check within the last 12 months.

**OUR COMMITMENT TO YOU**

At Holmesglen Institute, we are committed to fostering a safe, supportive, and flexible workplace where our employees can thrive both personally and professionally. We’ve implemented strong systems and ongoing support to ensure our staff can work and deliver in a safe and adaptable environment. Our team benefits from a range of wellbeing initiatives, access to the Employee Assistance Program, and opportunities for professional and career development. We also offer paid parental leave and flexible work arrangements to support a healthy work-life balance.

**TO APPLY**

Please submit your updated** resume**, and a **short cover letter** addressing the Key Selection Criteria. We commit to respond to every applicant.

For further information relating to this opportunity and to view the **position description**, please click here.

**Applications for this position close on 11:59 pm Sunday 13**th** July 2025.

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