Guest Service Assistant

**Job no**: 503162
**Work type**: Permanent
**Location**: South Brisbane
**Categories**: All other

**About the role**
Mater Health Services is seeking a **Guest Services Assistant (Housekeeping)** to join the team on a permanent full-time basis at our South Brisbane campus. The role is primarily Monday to Friday, with flexibility required to work weekends, evenings, or nights as needed

**Salary range: $31.24 - $33.68 per hour plus 11.5% superannuation and**access to not-for-profit salary packaging up to $15,900** +**access to many staff benefits

**What you’ll be doing**

Perform tasks as scheduled in various areas of the hospital and provides support within the Guest Service team to ensure a safe, efficient cleaning and guest service to Mater Patients.

Your duties will include but are not limited to:

- Functions as part of a team that ensures delivery of guest service activities to Mater Health Services is completed within required time frames and at the highest standard
- Understand and works towards achieving all guest service related key performance indicators across all Mater facilities
- Strives to maintain a friendly and cheerful demeanour at all time while on duty to support our patients
- Adhere to all policies, procedures, guidelines and work instructions relevant to guest services
- Adheres to strict cleaning guidelines at all times
- Adhere to all health, hygiene and safety guidelines and report any health and safety risks (including near misses) and equipment failures in a timely manner to your Supervisor
- Complete 3 stage Deprox clean using appropriate Deprox machinery in a safe manner in line with guest services guidelines
- Respect guests rights and the confidentiality of all matters relating to guests, patients, their families and other staff
- Identify and log maintenance items as required

**Why join us?**

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.
- **Increase your take-home pay** with generous salary packaging options, including meal and entertainment benefits
- **Grow your career** with access to industry-leading training and professional development through Mater Education
- **Wellbeing support** through our Employee Assistance Program and on-site pastoral care teams
- **Access a range of health and wellbeing services** with a corporate discount on private health insurance
- **Exclusive discounts** across dining, retail, travel, accommodation (just to name a few)
- **Stay active** with unlimited access to discounted gyms via the Fitness Passport program
- **Convenient, discounted on-site parking**:

- **Enjoy great food** with reduced prices at our campus cafés and coffee spots
- **Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.**

Be part of something bigger. Make your move with Mater. **#MAKEYOURMATERMOVE**

**Applications close on Tuesday, 17**th** June 2025.**_Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW_

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.
- For more information regarding Reconciliation at Mater, please visit our _Reconciliation webpage_._

**Advertised**: 04 Jun 2025 E. Australia Standard Time
**Applications close**: 17 Jun 2025 E. Australia Standard Time