Front Desk Receptionist

1 week ago

Ascot, Australia Swan River Management Services Pty Ltd Full time

**Key Responsibilities**:

- **Guest Reception**: Greet guests with a warm and friendly demeanor. Provide information about hotel services, facilities, and local attractions.
- **Check-In/Check-Out**: Efficiently process guest check-ins and check-outs. Verify guest information, handle payments, and ensure a smooth transition for arriving and departing guests.
- **Reservation Management**: Manage room bookings and reservations using the hotel’s property management system. Assist with reservation modifications, cancellations, and special requests.
- **Customer Service**: Address guest inquiries, requests, and complaints promptly and professionally. Resolve issues to ensure guest satisfaction and enhance their stay experience.
- **Communication**: Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests and resolve any issues.
- **Administrative Tasks**: Maintain accurate records of guest interactions, reservations, and payments. Prepare and process reports as needed.
- **Safety and Security**: Ensure the safety and security of guests by following hotel procedures and protocols. Handle emergency situations calmly and effectively.
- **Upselling**: Promote hotel services and amenities to enhance the guest experience and drive additional revenue.

**Qualifications**:

- **Education**: High school diploma or equivalent; relevant hospitality or business certification is a plus.
- **Experience**: Previous experience in a hotel or customer service role is preferred.
- **Skills**: Excellent communication and interpersonal skills. Proficiency in using hotel management software and Microsoft Office Suite. Ability to multitask and work in a fast-paced environment.
- **Attributes**: Professional appearance, strong problem-solving skills, attention to detail, and ability to work both independently and as part of a team.

**Job Types**: Part-time, Casual

Pay: $21.79 - $39.11 per hour

Expected hours: 22.5 per week

Schedule:

- Afternoon shift
- Evening shift
- Morning shift

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 09/06/2025

  • Front Office Receptionist

    4 days ago

    Ascot, Australia quest ascot Full time

    Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 170 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is...

  • Guest Service Agent

    2 weeks ago

    Ascot, Australia Quest Serviced Apartments Full time

    Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 170 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is...

  • Guest Service Agent

    1 week ago

    Ascot, Australia Quest Serviced Apartments Full time

    Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 170 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is...

  • Guest Service Agent

    1 week ago

    Ascot, Australia Quest Serviced Apartments Full time

    Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 170 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is...

  • Guest Service Agent

    7 days ago

    Ascot, Australia Quest Serviced Apartments Full time

    Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 170 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is...

  • Guest Service Agent

    2 days ago

    Ascot, Australia Quest Serviced Apartments Full time

    Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 170 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is...

  • Receptionist

    1 week ago

    Ascot Vale, Australia La Casa de Pooch Melbourne Full time

    We are looking for our next super star team member join the Family as our receptionist. Are you passionate, driven, energetic and a team player? The responsibilities of this job are - serving clients - answering phones - booking in clients - understanding of booking systems - check in/check out - cleaning - Xero and booking keeping - computer skills -...

  • Optical Assistant/reception

    1 week ago

    Ascot, Australia Ascot Optical Full time

    Optical Assistant / Receptionist - Join the Ascot Optical Team! Location: Ascot, Brisbane **About Us**: At Ascot Optical, we believe in delivering outstanding service and creating unforgettable experiences for our customers. We pride ourselves on offering exceptional eye care and high-quality eyewear to our valued customers. Our team is dedicated,...

  • Retail Merchandiser

    1 week ago

    Ascot, Australia CROSSMARK Australia Full time

    Retail Merchandiser - Ascot - QLD (Car and License Required) Live in Ascot, Newstead, Hamilton, Bowen Hills or surrounds? Want a job that fits in with school runs, appointments, and everyday life? Employment Type - Casual Crossmark, a Great Place to Work® certified organisation! is offering ongoing casual work in your local area, 7- 18 hours per week,...

  • Retail Planogram Merchandiser

    3 days ago

    Ascot, Queensland, Australia CROSSMARK Australia Full time $32 per year

    Retail Planogram Merchandiser – Ascot - QLD (Car and License Required) Live in Ascot, Lutwyche, Hamilton, Brisbane Airport or surrounds? Want a job that fits in with school runs, appointments, and everyday life?Employment Type – CasualCrossmark, a Great Place to Work certified organisation is offering ongoing casual work in your local area, hours per...