Food and Beverage Attendant

2 weeks ago

Melbourne, Australia Park Hyatt Melbourne Full time

Summary

**Care Connects Us**

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.

Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

**About Park Hyatt Melbourne**:
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

**Benefits of working with us**:

- Leading global hotel brand with career advancement opportunities
- Discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
- Complimentary duty meals whilst on shift
- Discounted food & beverage and park club health & day spa treatments
- Discounted onsite car parking
- Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
- 10% discount with NIB Health insurance

**About the Role**:
As a Food and Beverage Attendant for In Room Dining, you will be responsible for assisting with the efficient running of the department according to the established brand standards of Hyatt International.

Working among a team of 10, you will support the Room Service Assistant Manager in the day to day operations as well as supporting the team to achieve our purpose.

This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.

**Some of the responsibilities include**:

- Deliver and present In Room dining and amenities to guest rooms in a timely manner
- Provide personalized service to all guests
- Removal of serving trays and collection of breakfast orders
- Maintain a clean, organized and sanitary environment
- Thorough understanding of all menu items and beverages
- Pick up orders and ensure outgoing orders are of Hyatt standards
- Opening, set up and closing if the outlet per shift
- Communicate necessary information to ensure a smooth handover

**Qualifications**:

- Previous food and beverage experience in a Hotel or a similar fast-paced environment
- A current Victorian Responsible Service of Alcohol (RSA) certificate
- Ability to sell and upsell food and beverage combinations and/or alternatives
- Exceptional interpersonal, communication and time management skills
- Superior customer service skills along with the capability of working both autonomously and as part of a team
- Ability to problem solve and thrive in a fast-paced environment
- A local certificate in food handling and hygiene would be advantageous
- The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
- The flexibility to work on a rotating roster, including weekends and public holidays

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