Food and Beverage Attendant

**Job No**: STAM2025301255
**Location**: Melbourne, Victoria
Stamford Plaza Melbourne has an exciting opportunity available for a passionate and dedicated Food & Beverage Attendant to join our team.
Casual ongoing position
Rotating shifts including AM, PM and weekends
**About Stamford Hotels and Resorts**:
Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.
At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.
**About the Role**:
This is a fantastic opportunity for service passionate and highly motivated Food & Beverage Attendant to join our growing team.
Stamford Plaza Melbourne is located in Little Collins Street Melbourne CBD close to conveniently accessible by public transport and less than five minutes away from Bourke Street Mall.
To be successful in this role, we seek applicants who like to be of service to others, who have table service experience, this includes the subtly of upselling.
Our Food and Beverage Team are dynamically flexible, they can be rostered either, in on the AM, PM shifts including weekends.
**Key Responsibilities**:
Uphold Stamford’s service standards, this includes immediate guest acknowledgement via verbal greeting paired with a warm smile
Provide exceptional service to our guests
Assist with floor plan and cleanliness requirements prior to meal service, this includes table, set up and clearance
Manage guests’ food orders and work with a team of chefs, managers and other food and beverage attendants to ensure guests have a positive experience
Strong interpersonal skills, be able to communicate openly and professionally to cater to our guests needs promptly and professionally on every occasion during your shift
Display empathy and kindness to all internal and external guests
Preparing and serving a variety of beverages, including cocktails, beers, non-alcoholic drinks and hot beverages.
Setting a high standard of work and representing the ‘Stamford Way’
Exceptional knowledge of our food and beverage menu
**About You**:
Minimum 1 years’ experience in a similar role.
Barista & Bar experience
Strong communication skills and detail oriented
Flexibility in your availability, across a 7 day rotating roster
Passion for hospitality and providing excellent customer service.
Valid Responsible Service of Alcohol certificate or willing to obtain.
Food Safety and Handling Certificate or willing to obtain.
**Culture & Benefits**:
**As a team member with us you can expect to receive**:
Opportunity to progress within the organisation
Staff meals on duty
Discounts within the group on Food & Beverage and Accommodation
Be apart of our Employee Referral incentives and get paid to work with a friend or previous colleague.
Get noticed for your great work through our Rewards and Recognition program.
How to Apply
If you have the experience, we'll give you the opportunity.
No recruitment agencies please.
Stamford Hotels and Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, covered under applicable law. Interviews will be conducted concurrently with the live ad.
SPM