Digital Policy and Standards Lead

Permanent Full Time, 38hr week- Generous Salary & Salary Packaging options, including novated leases- Location: Fortitude Valley with hybrid and flexible working arrangements

There’s No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. Our passion drives us to leverage digital innovation and technology to revolutionize the water industry. Join us in shaping our digital future, making a lasting impact, and transforming our teams. And it's why we need people like YOU. Come and shape our future with us and make a real and lasting impact across our teams.

Your opportunity:
Our Digital & Information group have an exciting opportunity for an experienced Digital Policy & Standards Lead to join our newly established Digital Utility team.

Digital & Information is responsible for digitally enabling Urban Utilities today and digitally transforming future capability to enable provision of digital services to our customers, community and people. The group is accountable to formulate and execute Urban Utilities’ digital & data strategy, deliver Urban Utilities digital portfolio and provide day-to-day operations of information technology (IT), operating technology (OT), data, and the Internet of Things (IOT), including security, infrastructure management, system administration, network operations, and support services.

Reporting to the Senior Manager Cyber & Digital Risk, the Digital Policy and Standards Lead is accountable f or setting and governing the policies and standards that will manage risk and drive the effectiveness and security of Urban Utilities' digital environment. This role ensures the creation of an authorized environment through the establishment of policies, standards, and guidelines that govern user privileges and the approval of new technologies. The role is critical in maintaining compliance with regulations and legislation, ensuring robust and effective digital practices, and mitigating risks associated with digital enablement, transformation and operations.

Success in this role will be measured by the successful implementation and adherence to digital policies and standards, compliance with regulatory requirements, and the minimization of digital risks. Key performance indicators will include the effectiveness of policy implementation, the level of compliance achieved, the number of risks mitigated, and feedback from internal and external stakeholders on the robustness of the digital environment.

About you:
- A Bachelor’s degree in Business, Risk or Computer Science, complimented by relevant industry knowledge and experience- Qualifications in CISM, CRISC and/or CISSP are highly desirable- Extensive experience in in digital policy and standards development and governance.- Demonstrated experience in risk management and compliance in digital environments.- Strong knowledge of digital technologies, including IT, OT, data, and IOT domains.- Demonstrated ability to collaborate with stakeholders to understand and address business requirements and influence policy and standards adoption- Demonstrated experience in leading and managing teams in the implementation of digital policies and standards

Why Urban Utilities?

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you. Speaking of which, here’s just a sample of the benefits we offer our team:
- Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you- 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family- Generous Salary Packaging options, including novated leases- Corporate discounts across Health insurance, technology and more- Urban Utilities is an endorsed employer for a