Observability Specialist

**Hi, we’re PEXA**
We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week.

We’re passionate about solving problems for our customers - always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.

We’re growing fast, that is where you come in.

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Why become a PEXArian?*
Great question Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA - we love what we do and we’re proud to admit it Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience.

Here’s a snapshot of what your life at PEXA could look like:
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Your growth: *
We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.

**Your wellness**:
We care about your holistic wellbeing - take advantage of our ergonomic environment, a fully stocked kitchen, four wellness days, a $250 wellness subsidy as well as lunch and learn sessions to support your financial wellbeing.**Your work/life blend**:
We know that work is just one aspect of your life - we want to help you create your ideal work/life blend, rather than squeezing in life around work.**Your family**:
With a range of benefits aimed at supporting your family including access to a subsidised school holiday program, extended parental leave and flexi-time to support your return to work, superannuation payments for unpaid parental leave for primary carers and a childcare allowance for pre-primary aged children, when we say, ‘welcome to the family’, we really mean it

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A day in the life: *

This role requires the skills and temperament needed to work in a very flexible, agile, self-managed fashion. You will oversee the ongoing execution, governance, and maturity of the alerting and monitoring. You will facilitate the reporting of your portfolio for leaders and stakeholder audiences using scorecards, metrics, and measures to demonstrate progress and promote alignment.

**Key Accountabilities**:

- Actively championing monitoring, alerting, dashboarding and logging across the organisation.
- Set the standards for the organisation around observability and associated software.
- Working with third party vendors
- Ensure observability is developed as code and implemented consistently across the software development life cycle.
- Performing and coordinating the design and ensuring the correct implementation of observability reporting and controls.
- Working with squads to help technology teams to identify and verify possible points of failure and resilience concerns in solutions.
- Being an SME on business continuity, risk, compliance, for the technology teams.
- Build and maintain strong client and team relationships and support the building of the business continuity and risk culture of the business.
- Ownership of observability tool set.
- Ownership of observability processes and procedures.
- Assisting with regulatory and internal audits.
- Assisting Technology with requirements of the business continuity management framework.
- Supporting Technology to respond to and manage any incidents that arise.
- Assisting Technology with requirements of the third-party risk management framework.

**Key Skills & Experience**:

- Expert in observability such as SignalFX/Grafana/Prometheus for metrics, Elastic/Splunk for logging, New Relic/AppDynamics for APM
- Experience with public cloud operators specifically AWS
- Work with other teams to gather Observability requirements and implement strategy
- Ability to deliver multiple initiatives/projects simultaneously and autonomously with a sense of urgency.
- Polished written and oral communicator across management and executive levels of the organisation.
- Tertiary qualifications in commerce supported by appropriate post-graduate qualifications and/or industry accreditation/certification.

**Key Attributes**:

- Initiative shown in making decisions in order to complete tasks
- Demonstrated ability to innovate
- Passionate about technology
- Ability to build strong relationships with internal and external stakeholders
- Taking on feedback and seeking self-improvement
- Able to adapt to change
- Strong attention to detail
- Excellent written/communication skills
- Ability and expertise in getting things done
- Open to challenges