Sales & Services Consultant

1 week ago

Ballarat, Australia HAYS Full time

Permanent FT Sales & Services Consultant role with one of Australia's largest insurer in Ballarat

**Your new company**
Join one of Australia’s largest Insurance organisations that is well known for their reputable brands and for providing a first-class customer experience. They are now seeking multiple Sales & Services Consultants to join their team based on a permanent full-time basis in Ballarat.

**Your new role**
As a Sales & Services Consultant, you will provide an exceptional customer experience and maximise sales and retention opportunities by identifying customer needs through inbound & outbound calls. In addition, you will live our purpose by providing certainty to every customer by being there for them when they need us.

**What you'll need to succeed**
To succeed in this position you will have a well developed interpersonal and communication skills along with the ability to build rapport and establish relationships. Other key factors to your success include:

- High level of tech savvy ability. Must be confident in using multiple different screens, systems, and platforms simultaneously
- Ability to prioritise and manage time effectively
- Adhere to multiple underwriting guidelines, processes, and procedures
- Demonstrated passion for customer service

The initial 5 week training period will consist of both Work from Home and in-office learning. To be able to work from home you will be required to have a designated work area and a fixed internet connection. Please note that all training will be 8:30am - 5:00pm.

**What you'll get in return**
You will be working as part of a vibrant and close-knit team that provides ongoing support and development opportunities. Given the current climate, this role will be a hybrid model, predominately working from home.

You will also have access to various great staff benefits and the opportunity to make an impact and difference on customers in their time of need.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2716266

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