Client Service Officer

2 weeks ago

Sydney, Australia Aware Super Full time

Want to be a force for good?
At Aware Super we believe that we do well through doing good. Finding ways to support our communities is part of our DNA and we have a track record of being bold and breaking new ground. We have always believed that we have a responsibility to invest in ways that deliver strong returns for members at the same time as improving our communities, building a more sustainable economy and supporting employment locally and globally.

About this opportunity
Located in our Sydney CBD office, you will be the face of Aware Super to our members and clients. You will provide administration support to our Financial Planners and work collaboratively with the Client Service officers and other internal stakeholders to provide exceptional service to our members, clients and prospective clients. This opportunity is a great stepping stone into learning the basics of financial planning and will suit someone who enjoys administration and interacting with various stakeholders.

How do you exceed our expectations?
You are passionate about customer service and have demonstrated experience working in a similar role within a financial services organisation (superannuation or para-planning experience will be advantageous).

**Additionally, you will have**:
Excellent verbal and written communications skills along with a good phone manner;
Strong attention to detail and data entry skills;
Proactive and solution-focussed approach to meeting clients' and members' needs;
Commitment to outstanding client service;
RG 146 (Superannuation) qualification (desirable) and;
Commitment to team work

Employee experience
We’re passionate about providing an employee experience that is full of opportunity for our people to develop and grow in their careers. We provide employee benefits that truly make our workplace the best place to work including generous leave offerings, salary continuance insurance, flexible working, professional and personal development and health and well-being initiatives.

The Aware Super difference
At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our people, members and communities. Our people are focused on creating a diverse and dynamic environment that embraces and values differences and enables our team to bring their whole selves to work. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador. Our members are at the heart of everything we do, and we CARE deeply, DELIVER honourably, and LEAD bravely.

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