Hospitality Manager

2 weeks ago

Springvale, Australia IKEA Full time

Who you are

As a person you are an impassioned foodie who has a strong passion for people and delivering business results. Sitting within the store’s steering group, you have previous experience in leading leaders and can clearly define expectations, set challenging yet achievable goals and know how to build a team for success. You thrive working in a fast-paced and hands-on environment and adopt a proactive and can-do attitude with the ability to make things happen. You are able to effectively build relationships with stakeholders and through your entrepreneurial and inspirational leadership, improve ways of working and find innovative ways to grow the IKEA Food business. You are equipped with well-developed communication skills, a proven ability to effectively influence as well as immaculate analytical skills to deliver the business plan. This role will require you to be available to work a mix of shifts including late nights and one in three weekends.

**Responsibilities**:
As IKEA Food Manager you act as a commercial business partner in store and are accountable for delivering sales and profitability of the function by securing an exceptional customer experience. Your responsibilities will include, however are not limited to:

- Developing and executing sales, enhancing range grouping and pricing to drive volume according to commercial priorities and implementing range changes in a simple and cost-conscious way.
- Responsible for maximising sales through commercial and operational excellence.
- Secure a lean, diverse and high performing team through building competence and leadership whilst empowering co-workers to act on their own initiative.
- Creating a platform that drives our “Swedishness” in store to promote an enjoyable, convenient and successful dining experience for our customers.
- Contribute to the overall business success of the store as a member of the steering group.
- Partnering with key areas of the business to make sound business and people decisions in order to optimise business opportunities within the IKEA Food department.
- Motivating and inspiring your co-workers to use a high level of knowledge and expertise to drive and develop sales.

The IKEA Food team contributes to the entire customer shopping experience in ensuring that we continue to deliver our exceptional customer service along with a memorable dining experience through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden to take home.

Additional Information

This role is permanent full time.

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