Customer Service Agent

7 days ago

Sydney, Australia Catering Project Full time

Catering Project is seeking a Customer Service Agent to work with as part of the sales team to assist in-bound client requests and orders.

**KEY RESPONSIBILITIES**:
Reporting on key metrics to provide insight into the success rate of outbound marketing efforts & current customer satisfaction.

Provide feedback and input into areas for development in terms of new products and offerings based off consumer feedback and frontline information.

**REQUIRED SKILLS**:
1 years experience in a similar role will be essential.

Excellent communication skills, both verbal and written

Successful track record in managing workload and KPIs

Highly organised and motivated to succeed

Interest in hospitality and food services

Excellent Customer Service skills required

**Salary**: $60,000.00 - $65,000.00 per year

Schedule:

- 8 hour shift

COVID-19 considerations:
Ability to commute/relocate:

- Sydney NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

  • Collections and Customer Service Agent

    2 weeks ago

    Sydney, Australia Douugh Full time

    At Douugh, we count on the customer service team to be the first line of communication with our customers, deliver a great experience and build strong customer relationships. We're looking for a highly skilled Collections Agent who can work in the Customer Service team and lead the charge on Small Loan (Spots) and missed Fee collections. This will be a...

  • Customer Support Agent

    1 day ago

    Sydney, Australia Stampin' Up! Full time

    **Customer Support Agent** **Stampin' Up!** in **Sydney, NSW** is actively seeking a **full-time Customer Support Agent** to resolve issues for our direct sellers. Do you have the desire to work with a company that values and respects you? If yes, read on! **ABOUT STAMPIN' UP!** Since 1988 we have provided high-quality papercraft products and a...

  • Customer Service Agent

    7 days ago

    Sydney Domestic Airport, Australia Wymap People Full time

    Immediate Start - Family-Friendly Workplace - Career Progression **Role**: Customer Service Agent - Transport **Location**:Brighton Le Sands NSW **Status**: Permanent Full Time **About us**: Wymap Group is the leading provider of Transport and People Solutions for the Aviation Logistics industry across Australia and New Zealand. Offering specialised...

  • Customer Service Agent

    6 days ago

    Sydney, Australia NEXTDC Full time

    **Company Description** At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. NEXTDC is an exciting ASX 100-listed technology company,...

  • Customer Services Agent Sales Desk

    1 week ago

    Sydney, Australia Qantas Airways Limited Full time

    Together we will make a positive impact on our customers experience- Located at Sydney Airport- ASU level 5 Our customers come first. We’re constantly challenging ourselves to reimagine our customer experience, and work hard to connect and build trust. Ultimately, our service should make people feel at home no matter where they are. Airports are the...

  • Lead Agent, Customer Services

    1 week ago

    Sydney, Australia American Airlines Full time

    **Intro**: Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career...

  • Sales & Customer Service Agent

    3 days ago

    Sydney, Australia 4Mile Full time

    **Work with our supportive team, earn rewards, grow!**: Are you passionate about your work and determined to make a difference? Are you constantly developing your interpersonal and collaborative skills? If so, why not join our impressive team of customer-focused service agents, and let your career take flight? - Work from anywhere there is internet...

  • Customer Success Agent

    7 days ago

    Sydney, Australia Ideagen Full time

    Role Purpose: We are looking for motivated and passionate **Customer Success Agent **to join our Customer Success and Enterprise Accounts team. Our Customer Success Agents contribute to the ongoing success of our customers through their knowledge of our products, ensuring our customers understand the value of our products and that the time to first value...

  • Guest Service Agent

    2 weeks ago

    Sydney, New South Wales, Australia IHG Hotels & Resorts Full time

    Guest Service Agent | Full Time and Part Time Join to apply for the Guest Service Agent | Full Time and Part Time role at IHG Hotels & Resorts Guest Service Agent | Full Time and Part Time Join to apply for the Guest Service Agent | Full Time and Part Time role at IHG Hotels & Resorts As a Guest Service Agent, you will be the first point of contact for our...

  • Guest Service Agent

    4 weeks ago

    Sydney, New South Wales, Australia IHG Hotels & Resorts Full time

    Guest Service Agent | Full Time and Part TimeJoin to apply for the Guest Service Agent | Full Time and Part Time role at IHG Hotels & ResortsGuest Service Agent | Full Time and Part TimeJoin to apply for the Guest Service Agent | Full Time and Part Time role at IHG Hotels & ResortsAs a Guest Service Agent, you will be the first point of contact for our...