Head of Workplace Ops

**How will I help?**

The Head of Workplace and Facilities Management is responsible for leading the workplace operations of the Group’s corporate and retail property portfolio, ensuring all facilities are maintained to the highest standards and the occupancy needs of the Westpac business are seamlessly met. Property operations services are delivered through a mix of internal and external service provider resources.

Responsible for approximately 700 properties and in excess of 500,000 square meters, you would manage the day-to-day operations of the Group’s property portfolio, including facilities and, workplace services and Westpac’s property and security incident response centre. You’ll be required to manage successful relationships with external service providers and vendors, and ensuring services are delivered to the agreed standards. Reporting to the Chief Property & Security Officer, you will lead and develop the property operations team, fostering a culture of collaboration and continuous improvement. The property operations team is comprised of retail and corporate facilities managers, workplace managers and property and security incident response specialist accountable for ensuring the maintenance and occupancy needs of all Westpac corporate and retail premises. You’ll oversee the development and execution of the annual budget for property operations and monitor and control expenses. You will also implement corporate and retail property sustainability initiatives, monitor performance and ensure accuracy of reporting.

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

You will have substantial experience (over 10 years) leading Operations, Facilities Management and Workplace Experience at a progressive corporate. You hold a tertiary qualification in engineering, project management, business administration, property/real estate or related discipline. With exceptional analytical and problem-solving skills, you will hold demonstrable experience in the development and delivery of a Group Corporate Workplace strategy. You will have exceptional stakeholder management skills and experience delivering facilities management and or workplace services within large multifaceted organisations, knowing how to navigate complex environments. You’re passionate about thought leadership in the Future of Workplace and are comfortable producing and presenting recommendations to Executives. With a track record of building trusted relationships internally and externally, you’re a high energy, ambitious individual with exceptional people leadership skills who thrives in providing commercially driven innovative thinking.

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

**Do you need reasonable adjustments during the recruitment process?