Team Leader no Aquatics Experience Needed

1 day ago

Gold Coast, Australia City Venue Management Pty Ltd Full time

**Looking for a fresh start?**

If you've built your skills in retail, hospitality or customer service and you're looking for a meaningful career move, this full-time leadership role could be the opportunity you’ve been waiting for.

We’re looking for a Team Leader to join our Robina swim school and help deliver safe, fun and engaging lessons to our local community. No prior aquatics experience is needed, you just need to bring the energy, drive and can
- do attitude.

**Why This Could Be Your Perfect Fit**
- Make a real impact - help kids learn vital life skills
- Structured training and mentoring to get you started
- Ongoing career progression - become a qualified Swim School Manager
- Join a friendly, active and values-driven team
- Access to Fitness Passport and other employee benefits
- Full-time hours with job security and stability
- Lead and mentor a passionate team in a positive environment

**What You’ll Be Doing**
- Supporting a team of swimming instructors
- Creating a warm, welcoming experience for families and kids
- Helping with scheduling, enrolments, and day-to-day swim school operations
- Leading by example on customer service and teamwork
- Learning how to deliver safe, high-quality swim lessons

**What You’ll Bring**
- A background in retail, hospitality, childcare, or customer service
- Strong communication and people leadership skills
- Organisational smarts and attention to detail
- A genuine passion for kids and the community
- A willingness to get qualified in swim instruction and first aid - we'll help get you started

**Take the lead in a role with purpose, people and progression.**

We are an equal opportunity employer - this means it’s a level playing field for all. Our work environment is fully inclusive, and we strive for a workplace where diversity of thought and perspective is welcomed, sought out and developed.

**Statement of Commitment to Child Safety**

At City Venue Management (CVM), we’re focused and committed to the health, safety, and wellbeing of everyone that visits our facilities — including children, staff, family, and friends. To make sure we can protect children, and to provide a safe and comfortable Learn to Swim environment, we adhere to all the relevant policies and procedures. We believe taking a preventative and proactive approach to child safety is key to creating a secure space to swim for all. We do this by providing regular and extensive team training and development, which follow both our company core values as well as our work with Child Safeguard, the independent Child Protection experts within our industry.

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