Maintenance Manager

**MAINTENANCE MANAGER - Metro and Regional**

**WHY JOIN US?**

Community Housing Providers like Hume are leading the largest growth in affordable housing that Australia has seen since the 1990’s. The Federal Government’s $10 billion Housing Australia Future Fund has earmarked 30,000 new social and affordable housing properties - this means Hume is growing too.

With more than 30 years’ experience, we cover all aspects of community housing. We own and/or manage over 4,500 homes and support almost 9,000 customers across metropolitan and regional NSW.

If you’re passionate about equality and consider access to safe, sustainable and affordable housing a basic human right, there has never been a more exciting time to join our award-winning organisation ( links to awards)

With your help, all Australians can build the foundations of a brighter future.

**ABOUT THE ROLE**

The Maintenance Manager, Assets is responsible for all aspects associated with the day-to-day running of planned, cyclical, compliance, and programmed maintenance services. This position will be required to manage and oversee the operational service delivery to ensure on time and on budget delivery of Assets related programs in line with Hume’s policy and procedures, as well as regulatory, quality, safety obligations and customer expectations.

The Maintenance Manager will work closely with key internal stakeholders, to ensure a cohesive service is delivered to the wider organisation and support the General Manager, Assets to deliver Hume’s strategic plan. Based in the Maitland region, the Maintenance Manager will be required to travel between all Hume offices; regional locations (Maitland and Raymond Terrace) and may be required to travel across the wider Sydney region as required.

Your responsibilities will include but not be limited to;
- Residential Property scoping and property condition reporting, as well as preparing safe work method statements as required,
- Providing accurate and timely management reports on project status, costs and risk,
- Managing the planned programs through accurate input of data for the development and update of the planned maintenance program.
- Building a customer centric culture and focused on increasing customer experience and improving trust with our customers
- Leading and supporting a small team to successfully deliver, considering both the technical, administrative and customer service outcomes,
- Conducting periodic contractor performance reviews as well as pre, during and post-work inspections; and
- Maintaining robust contractor and supplier engagement to ensure standards of delivery are achieved and continuously improved.

**WHAT WE LOOK FOR IN YOU**

You must be able to demonstrate relevant experience in:

- Experience, Degree or knowledge of contractor management, Trade Management, and project /program management within housing/residential services
- A comprehensive knowledge of the LAHC SOR MRP 08 codes is desired
- Proven experience of leading and managing a small team
- Customer centric and business improvement focus
- NSW White Card
- NSW Driver’s license and comprehensively insured vehicle
- Excellent verbal and written communication skills are required;
- Strong MS Office skills; and
- Hume is a values-driven company, so it’s important that you align with our values

**WHAT YOU CAN LOOK FORWARD TO**

We are diverse, dedicated, fun and flexible. Most of all we are customer focused and welcome those who share our values and our purpose of providing people with opportunities to prosper.

Your contribution is rewarded and celebrated with great opportunities to build a career in an exciting, growing sector. We also offer.
- Above Award salaries
- 35 hour working week
- Flexible work practices
- Long service leave after 5 years
- Salary packaging
- Career development opportunities
- Access to EAP Counselling Services

**OUR TEAM**

We employ experts across corporate services, real estate services, property development and construction, asset management, rental property procurement, property maintenance and tenancy management. We also employ social impact specialists experienced in case management, neighbourhood programs and community initiatives to provide customers with opportunities to prosper.

**We are**:_**Champions of change | Creators of connectivity | Builders of resilience | Determined to succeed**_
- As a community housing provider, Hume regularly engages with and provides face to face services to customers in the community, and these roles require full COVID-19 vaccination status._

**Job Types**: Full-time, Permanent

**Salary**: $110,000.00 - $119,000.00 per year

**Benefits**:

- Referral program
- Salary packaging
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Signing bonus