Technical Services Manager

**2 x**Full-time,**c**ontinuing position**s**
- **Harness your**leadership**expertise**to**suppo**rt our Technical Support Services**
- **Base**s**alary**$15**6,277**plus 17% superannuation**

**About us**

This is an exciting opportunity for an experienced **Technical Services**Manager**to partner with researchers and students working on unique projects and novel solutions. You will lead a dynamic and collaborative team across the Technical Support Services (TSS) portfolio. This team is responsible for delivering excellent client-focused support of teaching and research activities across multiple schools and faculties at the University of Sydney. This is a key leadership role, where you will use your technical facility & workshop experience to make meaningful service improvement to the student experience and success of research project, in partnership with Faculty and School colleagues.

**About the opportunity**

T he **Technical Service**s**Manager**(TSM)**is responsible for m anaging the Technical Support Services (TSS) W orkshop t eam s that support education and research activities across multiple faculties within the University of Sydney. There are several workshop buildings across campus, providing services such as fabrication, welding, machining, circuit development and assembly and bespoke equipment repair. These Workshops will also assist and advise on the design suitability of bespoke equipment and components to allow for cost and time-efficient manufacture, which might include outsourcing.

The TSM will lead the implementation of TSS strategic objectives, including fostering effective teamwork and synergies between the Workshops’ teams, working collaboratively with other TSS Teams across the University to ensure alignment in ways of working, customer service excellence, fostering meaningful relationships and optimising resource utilisation.

**Your key responsibilities will be to**:

- provide effective leadership, management, delegation, coordination and guidance
- lead the implementation of service improvements, service excellence and operational efficiencies within the TSS Workshops teams
- act as a cohesive link betwee n the work area, other TSS teams, researchers and students, core research facilities, the broader University and external clients
- plan and manage the effective utilisation of resources across the designated technical areas of responsibility
- c hampion best practice workplace health & safety, compliance, and risk management
- o versee ri sk m anagement and e mergency r esponse.

**About you**
- r elevant tertiary qualifications in Engineering or trade qualification (e.g. machining, fabrication), with extensive experience in managing a diverse range of workshops in a large and complex working environment
- proven experience of managing a medium to large sized team, preferably in a Higher Education/Research Institution
- experience leading a team through organisational change
- ability to communicate effectively with colleagues and stakeholders
- relevant experience in managing and forecasting budgets, approving requisitions and overseeing expenditure
- e xperience d in subtractive manufacturing technologies : Machining/Fabrication (e.g. conventional/CNC machine tools, welding), woodworking
- acute awareness of safety regulations and operating procedures within a workshop environment, including experience in working with, storing, and disposing of hazardous substances with well-rounded experience in implementing safety procedures relevant to a workshop.

**Joining the University of Sydney**

When you join the University of Sydney, you become an integral part of a community in which you are fully supported to achieve your career ambitions. You’ll be in a workplace where development is encouraged, and intellectual pursuits foster a sense of purpose and confidence including:

- 35-hour work week
- flexible working model
- up to 36 weeks paid parental leave
- access to health and wellbeing services
- ongoing training and development.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

**Work Rights**

Y ou must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

**Pre-employment checks**

Your employment is conditional upon the completion of all roles required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

**EEO statement**

**How to apply**

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the **Apply**button at th