Manager Learning

Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.
With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

**About the Role**

The Manager Learning and Development (MLD) leads and delivers effective operational training to meet the capability requirements set by CFA's Chief and Deputy Chief Officers. This role ensures members build the skills necessary to safely and effectively perform their duties in the field.

The MLD oversees operational training priorities across a Region and supports State-wide learning initiatives. Leading a team of training professionals, the MLD drives high-quality service delivery, ensures alignment with strategic goals, and fosters strong internal and external partnerships.

Key responsibilities of the role will include the following:

- Leadership, Strategy, and Operational Management
- Team, Resource, and Budget Management
- State-wide Leadership and Quality Assurance
- Collaboration, Stakeholder Engagement, and Representation
- Process Improvement and Transformation
- Operational Support and Readiness
- Strategic Communication and Thought Leadership

**About You**
- A strong knowledge in contemporary training strategy in large scale training delivery in a regionalised service delivery environment.
- Demonstrated understanding of the complexities associated with the delivery of training and development programs and projects to a large and diverse workforce (employee and volunteer), geographically dispersed.
- Demonstrated proficiency in training delivery, training development, facilitation, coaching and training needs analysis.
- A demonstrated record of achievement in consistently delivering on performance objectives at a high level.
- Experience influencing, developing and managing key partnerships with internal and external stakeholders in a complex organizational environment.
- Demonstrated track record in leading, motivating and developing high performing teams and experience in successfully managing multiple projects across geographically diverse stakeholders.
- Excellent business planning skills with experience managing and allocating significant resources, including finances, people, assets and infrastructure, to meet business objectives.

**Why choose CFA**
- Meaningful Purpose: Your contribution truly makes a difference
- Work-Life Balance: Paid parental leave, generous leave provisions
- Growth Opportunities: Learning and development
- Flexibility: Hybrid work options with flexible work arrangements
- Discounts: Emergency Memberlink discounts on various services
- Wellbeing Focus: Healthy for Life programs, flu vaccinations
- Member Assistance Program: Access support across 8 service pathways

**Your Application**

**Pre-employment Checks**
- Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

**Applications close: 11:59pm 18th May 2025