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Collections Officer

2 weeks ago

Greater Adelaide SA, Australia Hudson Australia Full time

**Key Details**:

- **Hourly Rate**: $36.50 + Super
- **Start Date**: Immediate
- **Position**: Temporary (Assignment duration up to 5 months, potential for permanency)
- **Anticipated Hours**: 37 per week
- **Location**: Norwood, Adelaide

**Role Overview**:
As a Funds Collections Officer, you'll help manage overdue accounts and guide clients back on track with their payments.

**Key Responsibilities**:

- Account Management: Oversee a portfolio of overdue accounts, ensuring timely follow-ups and resolutions.
- Relationship Building: Maintain strong relationships with clients and brokers throughout the collections process.
- Problem Solving: Identify client behavior trends and propose solutions to help manage arrears.
- Collaboration: Work with internal teams to resolve complex collections issues.

**What You'll Bring**:

- Excellent communication skills.
- Strong time management and organizational abilities.
- Empathy and patience in understanding customer needs.
- Proactive problem-solving and attention to detail.
- Ability to thrive in a fast-paced environment.

**Why Join Us?**
- Supportive team environment.
- Potential for permanent opportunities.
- Flexible work culture promoting work-life balance.

This pay rate is inclusive of mandatory 25% casual loading