Officer, Corporate Lending Operations

**How will I Help?**
Corporate Lending Operations (CLO) forms part of WIB Operations under the Group Operations division.

Corporate Lending Operations is managed through its Central Hub in Sydney utilising a 24 hour follow the sun model which is supported by our Financial Markets Operations team. The broader business is responsible for processing and settlement of Agency, Bilateral and Syndicated loan transactions, including Bank Guarantees, Asset Finance and Securitisation.

WIB Operations also manage Security & Derivative product settlement and clearing including European & Domestic Bonds and Treasury processing. Responsible for daily reconciliation of the Group’s stock and Nostro cash accounts as well as internal control reporting and settle compensation claims which may arise through trading activity and investigation of reconciliation breaks.

The key focus of this role is to create and maintain a business unit that is focussed on increasing customer satisfaction, developing a high performing and skilled workforce and cost-efficient business practices. The role operates in accordance with Compliance & Privacy requirements and manages operational risk effectively.

**Responsibilities include, but not limited to**:

- Daily Operational processing ensuring that all payment, confirmation, reconciliation, and investigation obligations have been met and that customer service levels are maintained at the highest level.
- Central Operational contact for loan markets or trade related queries. Responsible for owning the investigation and providing a resolution to both internal and external clients.
- Ensure accurate checklist completion and escalation of any items that are not actioned on a daily basis.
- Work closely with peer group to ensure process consistency and effective handover across the 24 hour global operation.
- Ensure inputs into Active Operations Management (AOM) and Error Capture (IORAF) platforms are timely, consistent, and accurate.
- Ensure you understand the risk environment in which you operate and ask questions where necessary.

**What’s in it for me?**
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is helping Australians succeed. So we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure.

**What do I need?**
**Skills and Experience required**:

- Degree qualification preferred.
- Previous operational or corporate guarantee experience in a large corporate would be highly regarded
- Specific product knowledge advantageous (Loan Markets, Debt products, derivatives, money market financial transactions).
- Excellent focus on attention to detail with the capability to work and make decisions in a fast-paced environment.
- Energetic and motivated, able to work well inside a group and broadly across an organisation.
- Confident and articulate communicator.
- Positive and enthusiastic approach to acquiring product and systems knowledge.
- Flexible team player with the ability to work under pressure.

**What is it like to work there?**
We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**How do I Apply?**
Start here. Just click on the **APPLY **button.
- The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines. _

**_Do you need reasonable adjustments during the recruitment process? _**
- At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community. _