Salesforce Administration and Training Lead

1 week ago

Richlands, Australia REMONDIS Australia Full time

**Responsibilities**:

- Act as the main Salesforce administrator and trainer for the national sales team.
- Regularly audit, update, and maintain systems, policies, procedures, training, and reports.
- Lead projects with the National Sales team to improve Salesforce adoption, effectiveness, and sales results.
- Create, update, and deliver training materials to ensure correct and consistent Salesforce use.
- Provide both online and in-field training to sales staff and managers.
- Manage core admin tasks such as user accounts, reports, dashboards, workflows, and approvals.
- Partner with ICT to integrate Salesforce with company systems, support releases, and resolve issues.
- Monitor and improve data quality, integrity, and user adoption. Advise sales managers on improvements and initiatives.
- Research new Salesforce features to enhance processes and adoption.
- Act as the link between users, ICT, and management to ensure upgrades and new features deliver real outcomes.
- Work with users to define and document development needs. Customise reports, dashboards, workflows, and automation tools.

**Who you are**
- Minimum 5 years Salesforce Administration experience
- Degree qualified in information systems, business analytics, or related field
- Service/Sales/Marketing Cloud certifications
- Project management and in-field training

**Who we are**:
REMONDIS is one of the world's largest recycling, service and water companies. We’re a privately-owned family company headquartered in Germany, with over 40,000 employees and operations on four continents. We’ve been here in Australia since 1982.

With over 1,100 employees and 39 business locations in Australia, we serve more than 24,000 commercial, industrial and municipal customers in meeting their sustainability goals through comprehensive waste collection, treatment, resource recovery and management solutions.

**Reasons you’ll stay**:

- **Autonomy**: you’ll have the empowerment you need to be successful and the independence and autonomy to thrive.
- **Flexibility**: you’ll be given the freedom to prioritise your time and working preferences.
- **Growth**: contribute to the development & implementation of the risk and insurance strategy across Australia.
- **Work that matters**: contribute to a more sustainable future. The solutions you’ll be representing will support businesses, the community and the environment.
- **Career opportunities**: we are growing and with growth comes opportunity to own and grow the role by developing market competitiveness

**Are you with us? To apply**:
To apply, you’ll need proof of your right to work in Australia. The recruitment process includes a police check and a pre-employment medical, including drug and alcohol testing in line with industry standards.

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