Customer Service Associate

6 hours ago

Melbourne, Australia Benchmark Digital Partners Full time

Full Time

Melbourne, Australia

**Innovate with Benchmark Digital as a Customer Service Associate**

Are you ready to innovate in the future? At Benchmark Digital Partners, we innovate the future every day by providing our customers with Environmental, Social & Governance (ESG) best-practice digital transformation software solutions From our incredible team members & leadership and the collaborative spirit of our subscribers and partners to the continuous innovation in leveraging new technologies like artificial intelligence, machine learning, and IoT, a career at Benchmark Digital Partners means using your skills to develop fresh ideas and initiatives. Our global employees work together seamlessly, combining our collective creativity and passion to meet and exceed our customers' expectations.

We work with incredible brands like General Electric and Whirlpool among many others that trust our solutions & services.

**Benchmark Digital Benefits**

We offer all our full-time employees a competitive package of compensation and benefits, including vacation and paid-time-off; Company-sponsored group healthcare, and life insurance plans. We also pride ourselves on our friendly, accepting work atmosphere. Plus, our team events and office-wide initiatives keep us feeling invigorated and ready to tackle any challenge.

**About Benchmark Digital Partners LLC**

**Benchmark Digital Subscribers**

Worldwide: Colgate, General Electric, Grainger, Ineos, Ingersoll Rand, L3Harris, NBCUniversal, Reynolds, Wayfair, Whirlpool

**Responsibilities**:

- Gathering & understanding requirements from the customers
- Drafting Business Requirement Documentation (BRD) for project specifications related to business analysis
- Communicate business requirement specifications to the development team and work with them to scope the feasibility of required change; communicate the same to customers.

**Qualification & Experience**:

- B. E / B.Tech degree in information systems/computer science, engineering/science fields, communications, and computer-related training
- 1-2 years of relevant experience, highly desirable
- Excellent written and verbal communication skills
- Good at time management skills
- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word

  • Customer Services Associate

    4 days ago

    Melbourne, Australia Benchmark Gensuite Full time

    Full Time Melbourne, Australia **Innovate with Benchmark Gensuite as a Customer Services Associate** Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you’ll be helping customers throughout the business community...

  • Associate Customer Advisor I

    6 days ago

    Melbourne, Australia Rapid7 Full time

    **Associate Customer Advisor I (Belfast, United Kingdom and Melbourne, Australia offices)** **As an Associate Customer Advisor I, you will work hand-in-hand with SOC analysts as part of Rapid7’s Tactical Operations (TACOPS) team to help deliver service to our customers, all while gaining valuable experience in the field of Information Security in general...

  • Associate, Lending Service

    1 week ago

    Melbourne, Australia Westpac Banking Corporation Full time

    Associate, Lending Service - Permanent, Full-time - Melbourne based and hybrid working - Opportunity to showcase your expertise within Westpac's CIB division **How will I help?** Lending Services within Westpac's Corporate and Institutional Banking (CIB) division focuses on providing tailored financing solutions to meet the needs of institutional and...

  • Membership & Customer Services Officer

    4 days ago

    Melbourne, Australia Beaumont People Full time

    Australian Retailers Association (ARA) - NFP Industry Association - East Melbourne 3002, VIC - $70-75k + Super - Membership & Customer Services Officer - Australian Retailers Association (ARA) - Not-For-Profit Industry Association - East Melbourne 3002, VIC - Hybrid working arrangements - $70-75k + Super **About the organisation**: The Australian Retailers...

  • Customer Engagement Associate

    2 weeks ago

    Melbourne, Australia Homage Full time

    **About Us**: Homage is an award-winning personal care tech start up that combines curated and trained care professionals with smart technology to manage and provide on-demand holistic home and community-based caregiving to seniors and adults, allowing them to age and recover with grace, control and dignity. Homage starts with our people. Our care...

  • Customer Engagement Associate

    2 weeks ago

    Melbourne, Australia Homage Co Pte. Ltd. Full time

    **About Us**: Homage is an award-winning personal care tech start up that combines curated and trained care professionals with smart technology to manage and provide on-demand holistic home and community-based caregiving to seniors and adults, allowing them to age and recover with grace, control and dignity. Homage starts with our people. Our care...

  • Associate, Lending Service

    2 weeks ago

    Melbourne, Australia Westpac Full time

    Permanent, Full-time - Melbourne based and hybrid workingOpportunity to showcase your expertise within Westpac’s CIB division **How will I help?** Lending Services within Westpac's Corporate and Institutional Banking (CIB) division focuses on providing tailored financing solutions to meet the needs of institutional and government clients. Our team works...

  • Customer Support Associate

    4 days ago

    Melbourne, Victoria, Australia Umps Full time $55,000 - $65,000 per year

    Umps is an Australian technology company that helps older adults stay independent and safe at home. We design and build personal alarms and smart home products that give families peace of mind and support people to live well for longer. Our team is small, friendly, and growing, and we're proud to be making a real difference in people's lives every day.This...

  • Customer Support Associate

    4 days ago

    Melbourne, Victoria, Australia Umps Health Full time $55,000 - $65,000 per year

    Location: MelbourneEmployment Type: Full TimeAbout UmpsUmps is an Australian technology company that helps older adults stay independent and safe at home. We design and build personal alarms and smart home products that give families peace of mind and support people to live well for longer. Our team is small, friendly, and growing, and we're proud to be...

  • Customer Experience Associate

    2 hours ago

    Melbourne, Victoria, Australia ABN Group Full time $60,000 - $90,000 per year

    494423MelbourneCustomer ServiceRetailFull-time (Permanent)About UsABN Group is Australia's leading construction, property, and finance company, operating across Victoria and Western Australia. We lead the market in every segment—from first homes to luxury residences—delivering the dream of home ownership. In Victoria, our brands include Boutique Homes,...