Client Service Officer

1 week ago

Albany Creek, Australia VetPartners Full time

**Brisbane Veterinary Specialist Centre, Albany Creek, Brisbane North**

**Fulltime Client Service Officer**

**About**BVSC**:
At BVSC we are dedicated to providing gold standard veterinary care and support to our clients and their beloved pets. We believe in fostering a warm and welcoming environment, where both our clients and team members feel valued and respected.
- Provide exceptional service by welcoming clients, answering queries, and managing appointments.
- Handle incoming phone calls, screen and direct calls, and take messages according to agreed protocols.
- Maintain effective communication with veterinary staff and clients.
- Perform invoicing, payment follow-ups, and insurance documentation.
- Manage client records and ensure accurate data entry into ezyVet software.
- Work closely with the Client Services Team to improve front-of-house operations and assist in training new team members.
- Uphold ethical standards and confidentiality in all interactions.
- Be familiar with veterinary/medical terminology and procedures.

**Requirements**:

- Minimum of 1 - year experience in a reception or client service role.
- Strong verbal and interpersonal communication skills, practical problem-solving abilities, and a compassionate attitude towards animals and their owners.
- Competence in MS Office and familiarity with veterinary practice management software (ezyVet preferred).
- Experience in a Veterinary or human healthcare setting is highly desirable.

**What We Offer**:

- A supportive and collaborative work environment
- Continuing education and opportunities for professional development
- Competitive salary and employee benefits package
- First class employee assistance Program - ASSURE
- A chance to make a meaningful difference in the lives of pets and their owners

If you are passionate about providing outstanding client service in a veterinary setting - join us at BVSC and be a part of a team that truly cares

or call (07) 3264 9400 for more information.

  • Receptionist - Client Service Officer

    1 week ago

    Albany Creek, Australia VetPartners Full time

    Brisbane Veterinary Specialist Centre seek a **Client Service **Officer** **to join a team of caring professionals, dedicated to pets’ health and wellbeing on a casual basis. Brisbane Veterinary Specialist Centre (BVSC) is much more than just a purpose built, state of the art veterinary facility providing outstanding modern medical and surgical equipment...

  • Customer Service Officer

    3 weeks ago

    Albany, Western Australia BlueScope Full time

    BlueScope Albany, Western Australia, AustraliaCustomer Service OfficerBlueScope Albany, Western Australia, Australia3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Job DescriptionBlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength...

  • Customer Service Officer

    3 weeks ago

    Albany, Western Australia BlueScope Full time

    BlueScope Albany, Western Australia, AustraliaCustomer Service OfficerBlueScope Albany, Western Australia, Australia3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Job DescriptionBlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength...

  • Community Client Liaison

    4 days ago

    Albany, Western Australia beBeeService Full time $60,000 - $80,000

    Customer Service Representative JobWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will play a vital role in delivering exceptional service to our clients.Welcoming clients and managing their experience for optimal outcomes.Scheduling and confirming appointments for our clients.Providing...

  • Guest Experience Officer

    1 week ago

    Albany Creek, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **QLD, Albany Creek Leisure Centre - Albany Creek 4035** - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess outstanding people skills with the ability to generate leads? - Are you passionate about fitness, love dealing with people and thrive on delivering unbeatable customer service? - Enjoy a great full...

  • Guest Experience Officer

    7 days ago

    Albany Creek, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **QLD, Albany Creek Leisure Centre - Albany Creek 4035** - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess outstanding people skills with the ability to generate leads? - Are you passionate about fitness, love dealing with people and thrive on delivering unbeatable customer service? - Enjoy a great full...

  • Guest Experience Officer

    1 day ago

    Albany Creek, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **QLD, Albany Creek Leisure Centre - Albany Creek 4035** - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess outstanding people skills with the ability to generate leads? - Are you passionate about fitness, love dealing with people and thrive on delivering unbeatable customer service? - Enjoy a great full...

  • Customer Service Officer

    6 days ago

    Eastern Creek, Australia HR Ambassador Full time

    Our client specialises in industrial hosing solutions from hydraulic rubber & thermoplastic hose fittings, couplings & tubes. Due to recent growth we are currently seeking an experienced Customer Service officer to assist the sales team. About the role: - Data entry - Use of Proto ERP System as well as Microsoft office - General administration duties - Day...

  • Customer Service Officer

    6 days ago

    Eastern Creek, Australia HR Ambassador Full time

    **Permanent position**: - **Competitive salary (negotiable pending experience)**: - **Erskine Park location** Our client is a leading wholesaler of quality outdoor products. Due to internal growth, they are seeking an outgoing, results driven **Customer Service/Warranty Officer** to join our client in Erskine Park on a fulltime permanent basis. One of...

  • Customer Service Officer

    1 week ago

    Eastern Creek, Australia Chandler Macleod Full time

    The duties of this role will include but not be limited to: - Act as the key interface between client, Account Manager and Operations to ensure SLA's are achieved/met - Be the client champion within the companies logistics operations and ensure realistic capacities are set and communicated - Resolve customer queries in a prompt and professional manner -...