Client Service Officer

2 weeks ago

Albany Creek, Australia VetPartners Full time

**Brisbane Veterinary Specialist Centre, Albany Creek, Brisbane North**

**Fulltime Client Service Officer**

**About**BVSC**:
At BVSC we are dedicated to providing gold standard veterinary care and support to our clients and their beloved pets. We believe in fostering a warm and welcoming environment, where both our clients and team members feel valued and respected.
- Provide exceptional service by welcoming clients, answering queries, and managing appointments.
- Handle incoming phone calls, screen and direct calls, and take messages according to agreed protocols.
- Maintain effective communication with veterinary staff and clients.
- Perform invoicing, payment follow-ups, and insurance documentation.
- Manage client records and ensure accurate data entry into ezyVet software.
- Work closely with the Client Services Team to improve front-of-house operations and assist in training new team members.
- Uphold ethical standards and confidentiality in all interactions.
- Be familiar with veterinary/medical terminology and procedures.

**Requirements**:

- Minimum of 1 - year experience in a reception or client service role.
- Strong verbal and interpersonal communication skills, practical problem-solving abilities, and a compassionate attitude towards animals and their owners.
- Competence in MS Office and familiarity with veterinary practice management software (ezyVet preferred).
- Experience in a Veterinary or human healthcare setting is highly desirable.

**What We Offer**:

- A supportive and collaborative work environment
- Continuing education and opportunities for professional development
- Competitive salary and employee benefits package
- First class employee assistance Program - ASSURE
- A chance to make a meaningful difference in the lives of pets and their owners

If you are passionate about providing outstanding client service in a veterinary setting - join us at BVSC and be a part of a team that truly cares

or call (07) 3264 9400 for more information.

  • Client Relations Officer

    1 day ago

    Albany, Western Australia St John Ambulance WA Full time $45,000 - $60,000 per year

    Do you want to work for an iconic Western Australian organisation committed to making a difference to your community?For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.As a trusted not-for-profit, the organisation's unwavering mission is to serve humanity...

  • ▷ [Apply in 3 Minutes] Client Services Officer

    5 days ago

    Albany, Australia Advanced Personnel Management Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a customer service environment where you’re encouraged to use initiative and your brain. At Assure, we coach and encourage you to focus on delivering a quality experience for our clients first time, every time. At Assure, we pride ourselves on delivering...

  • Client Liaison Officer

    4 hours ago

    Reedy Creek, Australia Dedicated Staffing Solutions Full time

    **Client Liaison Officer** Friendly team environment Office based - Reedy Creek Established for over 30 years, our client is an award-winning builder, who designs innovative and affordable quality homes. Due to growth within the company, we are looking for an exceptional Client Liaison Officer. **About You**: - Experience within the residential...

  • Client Service Associate

    6 days ago

    Albany, Australia Kestra Financial Independent Advisor Full time

    Summary The Client Service Associate reports to the Financial Advisor and is critical to appropriately leveraging Advisors’ time. This position utilizes excellent customer service and problem-solving skills to confidently provide information and education to clients in a timely, efficient, and professional manner. Essential Duties and Responsibilities -...

  • (3 Days Left) Client Scheduling Officer

    1 day ago

    Albany, Australia CHAMBER OF COMMERCE AND INDUSTRY OF WESTERN AUSTRALIA LIMITED Full time

    At CCIWA we choose to be the most contemporary reflection of the community we represent. We choose ideas. We choose action. And we choose great people who want purpose in their lives. Our Members sit at the heart of our organisation. Together we face extraordinary change. Disruption of business models. Declining community interest. The disintermediation of...

  • Client Services Manager

    4 hours ago

    Slacks Creek, Australia Arcare Aged Care Full time

    **Client Service Manager** - Full Time Permanent Position - Working between residence in Slacks Creek and Springwood area - Leading 5 star aged care organisation Arcare is a proudly family-owned aged care business that now has 47 residences throughout Victoria, Queensland and New South Wales. Arcare has a relationship focused approach that ensures that the...

  • Clerical Officer

    3 days ago

    Albany, Western Australia WA Country Health Service Full time $60,000 - $120,000 per year

    This is a Recruitment Pool for Permanent and Fixed Term appointments at various hours per fortnight, with the possibility of extension(s) and/or permanency. Casual appointments may be considered.Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur. Appointments may be made from this pool until...

  • Customer Service Officer

    2 days ago

    Albany, Western Australia Summit Fertilizers Full time $60,000 - $80,000 per year

    Customer Service Officer – Albany DepotJoin the Summit Fertilizers TeamAre you an organised, people-loving multitasker who thrives in a busy environment?We're looking for a Customer Service Officer to join our friendly team at Summit Fertilizers Albany Depot.This is a full-time, Monday to Friday role offering competitive pay rates, on-the-job training, and...

  • Patient Services Officer

    2 weeks ago

    Albany, Australia SKG Radiology Full time

    About us SKG Radiology is proudly West Australian and proud partners of the West Coast Eagles, Perth Wildcats, Western Force, Perth Lynx, Perth Heat, West Coast Fever, the WACA and a number of local football clubs. Established in 1981, SKG Radiology is recognised for its excellence in providing consistent patient care and a wide range of professional...

  • Customer Service Officer

    7 days ago

    Eastern Creek, Australia HR Ambassador Full time

    **Permanent position**: - **Competitive salary (negotiable pending experience)**: - **Erskine Park location** Our client is a leading wholesaler of quality outdoor products. Due to internal growth, they are seeking an outgoing, results driven **Customer Service/Warranty Officer** to join our client in Erskine Park on a fulltime permanent basis. One of...