Business Improvement Lead

Racing Victoria (RV) is one of Australia’s leading sporting organisations and the independent governing body of thoroughbred racing in Victoria. We develop, promote and manage the conduct of the racing of thoroughbred horses in Victoria to safeguard its integrity.

**The Opportunity**

The Business Improvement Lead / Delivery Manager is responsible for the implementation of Racing Victoria’s Integrity transformation agenda. This role is expected to provide management and analytical expertise to identify, monitor and report on business improvement opportunities and delivery of agreed program initiatives.

You will be highly visible across the organisation and will be tasked with turning the Integrity Services Department’s (ISD) transformation strategy and roadmap into a defined set of initiatives and long-lasting solutions. Your experience working in Project Management, will help navigate the ISD through transformation, change management, process re-design and solution implementation.

You will have previous business improvement Program and Project Management experience, ideally working through Change or Transformation programs. The ability to build and maintain stakeholder relationships and all levels of the organisation and have strong negotiation skills will help you succeed.

**Key Responsibilities**
- Manage the ISD program including overseeing scope, budget, schedule, outcomes, risks, benefits, and outcomes;
- Actively engage with business owners to ensure up-front involvement during initiative scoping and goal setting.
- Work with ISD leadership team to ensure program initiatives are clearly defined with the stakeholders and support the needs of the business.
- Identify and develop business improvement activities that respond to the needs of the ISD.
- Work independently on initiatives to achieve transformation plans and communication strategies to ensure business acceptance and success.
- Monitor the progress of each initiative against initial plans, to ensure that the benefits identified flow through to the business unit P&Ls.
- Aid organisational change across multiple areas such as Communication and Training
- Define the business's current end-to-end process to improve end-user satisfaction

**About you**
- Proven leadership within process improvement and Project Management engagements across all project phases i.e. “cradle-to-grave”.
- Strong organisational and time management skills including the ability to manage multiple streams of work. Advanced program scoping skills
- The ability to take ownership of situations, whilst working collaboratively with the business owners and project teams, including external vendors
- Ability to think strategically, analytically, and commercially with a high level of discretion for confidential information.
- Operational analysis experience, in medium to large-scale implementations or organisational transformation projects.
- Excellent interpersonal skills and the ability to work well and effectively with a range of business and project stakeholders through exceptional oral, written communication, and presentation skills.
- Developing and executing a project communications plan
- Ability to manage, lead, influence, and resolve conflict with multiple stakeholders
- Challenging current practices and implementing improvement initiatives
- Proven ability in process improvement and championing its implementation
- Tertiary qualifications in Business or a related discipline

**What can we offer you?**
- The opportunity to join an industry-leading and iconic sports organization;
- Flexible work practices
- Salary sacrifice opportunities;
- Market competitive remuneration;
- Employer of choice policies including Wellbeing Leave and generous Parental Leave arrangements.
- Industry ticketing to race meetings every day of the year;
- On-site and employer subsidised cafe and free on-site car parking;
- A convenient location well-accessed by public transport.

At Racing Victoria our vision is **“Racing for All” **and we continue to build a diverse and inclusive environment for our team.