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Customer Counter Service

3 weeks ago

Strathfield South, Australia Royal Formwork Solutions Full time

**Customer Counter Service - Full Time**

**Industry: Concrete Formwork Sales & Hire**

**Location: Strathfield South, Sydney**

**The Company**

With a proud history spanning over 50 years, Royal Formwork Solutions is a leading force in the concrete formwork construction industry, providing comprehensive solutions in supply and hire. Known for our exceptional customer service and market leadership, we have a national presence across Sydney, Melbourne, and Brisbane. As we continue to grow and expand, our Sydney branch is looking for a confident and enthusiastic Internal Sales representative.

**The Role**

**Key Responsibilities**:

- Deliver exceptional customer service both at the counter and over the phone
- Respond to general enquiries regarding sales and hire
- Collaborate closely with warehouse staff to ensure order accuracy and timeliness
- Manage showroom stock levels and presentation

**Preferred Skills and Experiences**:

- Strong interpersonal and communication skills
- High level of attention to detail, accuracy, and time management
- General computer literacy, with administrative and written English capabilities
- Previous experience in construction, formwork trade is valued but not essential

**Why Join Us?**

We offer a unique opportunity to be part of a market-leading company where your efforts are recognised and rewarded. We're committed to professional development and fostering a supportive, friendly company environment. If you're looking for a role where you can truly make a difference and advance your career path, we'd love to hear from you.

**Application Process**:
To apply, please send your resume and short cover letter detailing your suitability for the role.

We're excited to learn more about how you can contribute to our team's success.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Strathfield South, NSW 2136: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: In person