Carer Contact Officer
2 days ago
Carers NSW is the peak organisation for carers in NSW. We are a not-for-profit organisation connecting and empowering carers across NSW and improving their quality of life through activities, programs, training and policy advice. We advocate for carers of all ages and circumstances.
As the Carer Contact Officer, you will be responsible for answering Carer Gateway calls. This role will be required to assist with supporting Carers by intaking initial information, escalate any urgent calls and scheduling assessments for carers.
This is a full time contract position until August 2025.
- Qualifications in Business Administration, Community Services or working towards tertiary qualifications in Social Work or other relevant discipline
- Experienced in customer service, reception or administration, with a high level of professionalism and care
- Demonstrated experience in telephone support work and ability to escalate calls as necessary
- Understanding of intake processes provided as part of a telephone information, support and planning process
- Intermediate computer skills, with use of CRM highly advantageous
- Advanced communication and organisational skills
- Understanding of and commitment to carer issues and needs
Employment Requirements:
- Satisfactory Police Check
- Current Working with Children Check
- COVID-19 Vaccination
- Rights to live and work in Australia
Salary and Benefits
The Salary is around $74K + super. Benefits include salary sacrificing benefits, flexible work arrangements, a highly supportive team environment, excellent training and development opportunities and health and wellness programs.
If you are thinking about a future with Carers NSW, we invite you to join our talent community to stay up to date with new opportunities.
Carers NSW recognises the value of diversity in its workplace and acknowledges the contributions that people of diverse backgrounds bring to the organisation.
-
Carer Contact Officer
1 week ago
Newcastle, Australia Carers NSW Full timeCarers NSW is the peak organisation for carers in NSW. We are a not-for-profit organisation connecting and empowering carers across NSW and improving their quality of life through activities, programs, training and policy advice. We advocate for carers of all ages and circumstances. As the Carer Contact Officer, you will be responsible for answering Carer...
-
Carer Recruitment Support Officer
2 weeks ago
Newcastle, Australia Creating Links (NSW) Ltd Full timeWelcome to Creating Links careers portal, We look forward to receiving your application. Our Story: Creating Links is a leading not-for-profit multicultural community service provider, that is dedicated to delivering the highest quality of standards and service across South-West Sydney and the Greater Sydney region. Garnering a deep and rich history of more...
-
Contact Centre Officer
2 weeks ago
Newcastle, Australia SS&C Full timeAs a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job...
-
Support Worker/carer
12 hours ago
Newcastle, Australia The CareSide Full time**Position: Support Worker / Carer** **Location: Newcastle NSW 2300** **About Us**: The CareSide is experiencing exciting growth and is currently seeking a dedicated Female Support Worker/Carer for our operations in **Newcastle NSW 2300** **We Offer**: - Vibrant team environment - Central office locations across all states with excellent public transport...
-
Contact Centre Officer
1 week ago
Newcastle, Australia SS&C Full timeAs a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job...
-
Contact Centre Officer
6 days ago
Newcastle, New South Wales, Australia SS&C Technologies Full time $60,000 - $90,000 per yearAs a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...
-
Young Carer
2 days ago
Newcastle, Australia Carers NSW Full timeCarers NSW is the peak organisation for carers in NSW. We are a not-for-profit organisation connecting and empowering carers across NSW and improving their quality of life through activities, programs, education and policy advice. We advocate for carers of all ages and circumstances. As the Young Carer & Outreach Administration Support Officer, you will be...
-
Contact Centre Officer
1 week ago
Newcastle, Australia SS&C Full timeSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...
-
Manager, Contact Centre
1 week ago
Newcastle, Australia SS&C Technologies Full timeManager, Contact Centre SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services...
-
Manager, Contact Centre
1 week ago
Newcastle, Australia SS&C Full timeSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...