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Customer Service Coordinator

2 weeks ago

Brisbane, Australia Universal Business Team Full time

The Company Based in Hemmant, Levanta supplies workshop solutions to the automotive industries, government, council, mines, and agriculture workshops. We are looking for a Sales Coordinator who can focus on delivering exceptional service to their customers
The Role The Customer Service Coordinator role is a varied opportunity in which you will wear multiple hats, providing key support to the company's customers. This role is responsible for the efficient and effective coordination and administrative support of all customer service and sales/service order-related activities, including the effective management of customer sales order needs and the coordination of, and communication with internal key resources in order to ensure smooth delivery of customer service and sales order requirements. This is an extremely rare opportunity that will look phenomenal on your CV and offers endless avenues to progress and grow your career as the business grows

**Key Responsibilities include**:

- Providing product-based and logístical information to customers
- Coordinate logistics with warehouse and customers to ensure deadlines are adhered to.
- Expediting the sales order process, ensuring a smooth transition between internal teams and customers.
- Responsible for keeping records of all customer interactions within CRM system.
- Providing after-sales service information and closing out all remaining loops and communications with teams and customers.

**What we are looking for**:

- Some experience in a similar role
- A positive attitude and a supportive team player
- A customer-centric mindset and attitude
- A great written and verbal communicator
- A keen eye for detail
- Excellent all-round computer/data entry skills

What is in it for you?
- A competitive salary
- Career progression opportunities
- Safe, collaborative, and enjoyable working environment
- Working in a values-based organisation