Student Success

As a Student Success and Well-being Officer, you are accountable for providing holistic, wrap-around support to students, helping students achieve their study goals, engage in student life, and balance their personal well-being and welfare needs.

Your key responsibilities include:

- Provide generalist support and guidance with enquiries including financial capability, accommodation, social connectedness, and general wellbeing/welfare matters
- Support academically ‘at-risk’ student cohorts (e.g., youth), providing timely assessment of student’s wellbeing/welfare and triaging to other services (internal and external) where appropriate.
- Provide support to students through drop-in sessions, appointments, class talks, presentations, workshops, resource creation, and support educators to service the needs of the student body
- Provide assistance and guidance with general support enquiries regarding student life including finances, accommodation, public transport, culture, support networks (internal and external), clubs and activities.

**ABOUT YOU**

You are a highly motivated individual committed to working in a non-judgmental, sensitive, and supportive manner with clients from a wide range of backgrounds.

Qualifications, skills and experience required for the role:

- Demonstrated sound knowledge of the Community Services sector.
- Experience in the delivery of information and advice, tailored to people from diverse cultural, social, ethnic, and educational backgrounds.
- Advanced networking, collaboration, influencing, and advocacy skills.
- Postgraduate qualification in Counselling/Psychology/Social Work/Youth Work and Case management expertise, and relevant knowledge of community, government, and private welfare support services will be considered very desirable

**ABOUT US**

Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.

We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.

At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.

To learn more about Chisholm click here

**WHAT WE OFFER**
- An Inclusive work culture
- Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education.
- Professional Development
- continue to grow your career as you nurture your students
- Networking Opportunities with Industry Partners
- State of the art facilities on our campuses
- Free on-site parking as well as locations close to public transport
- Free Employee Assistance Program
- get the support you want. Its confidential.
- a cover letter
- your resume
- contact details of three (3) referees
- Certified copies of all qualifications and transcripts as listed on resume.
- Current & Valid Working with Children Check (Employee and not Volunteer)
- Certified copy of unrestricted rights to work in Australia
- Police Check (position dependent)

Applications for this position close at 6pm, Sunday 22 September 2024.

Chisholm Institute reserves the right to withdraw an advertised position at any stage.

If you have any questions regarding the position or require further information, please contact Amy Cox, Manager

Find out more about us by visiting us on our Website and social media sites.

Position Description

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