Residential Service Manager

An integral part of our big-hearted BlueCare team, as a Residential Service Manager you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Residential Service Manager | BlueCare | Sunrise Beach Aged Care- Employment Term: Permanent full-time opportunity- Location: Sunrise Beach Aged Care- Remuneration: Attractive industry salary package + Super + Not for Profit Salary Packaging + Penalties & Allowances

Make a meaningful difference with BlueCare

Are you a compassionate, experienced leader ready to make a meaningful impact in aged care? Are you seeking an opportunity to lead with purpose in a facility that redefines traditional aged care living?

Sunrise Beach is now open, and we’re excited to offer a unique opportunity for a Residential Service Manager to join our team at our brand-new, 102-bed facility.

At Sunrise Beach, we’re pioneering a fresh model of care that places residents’ well-being, independence, and personal choice at the heart of everything we do. Our small household model of care fosters a warm, community-focused environment where residents are empowered to live life on their terms.

As Residential Service Manager, you’ll play a key role in shaping this innovative approach. You’ll lead a dedicated team, champion resident engagement, and help cultivate a vibrant, inclusive community where every individual feels valued and supported.

If you're ready to lead with empathy, drive positive change, and be part of something truly special, we’d love to hear from you.

About the role:
As the Residential Service Manager, you will lead the delivery of our innovative Household Model of Care, fostering a culture that values individuality, wellbeing, and personal choice. You’ll mentor and inspire your frontline team, cultivating a strong sense of teamwork and community within a living environment designed to feel like home.

Your leadership will ensure the highest standards of quality, compliance, and clinical care, meeting all regulatory requirements through best-practice approaches and robust audit processes. You’ll also drive financial sustainability by promoting community engagement to support occupancy, while overseeing property maintenance, hospitality services, and lifestyle programs.

We’re seeking a like-minded leader who understands the importance of creating a vibrant, inclusive community for our residents. If you're passionate about building a dedicated team and delivering exceptional person-centred care, we’d love to hear from you.

What Makes a Difference for Us

You’re an experienced aged care leader with a strong track record in managing operational services of similar scale. Your focus on teamwork, quality, and person-centred care has driven high performance and sound care governance. You’re confident navigating complex and competing priorities, and skilled at mentoring frontline leaders to deliver consistent, high-quality outcomes.

What You’ll Bring:

- Proven ability to lead, support, and mentor teams
- Relevant tertiary qualifications or equivalent experience in service delivery and quality
- Financial capability to manage and be accountable for an operational budget
- Strong understanding of continuous improvement and a flair for innovative thinking
- Experience coordinating care within large teams
- Confidence in managing conflict, pressure, and competing demands

Desirable:

- Bachelor of Business or equivalent
- Bachelor of Nursing or equivalent
- Current AHPRA registration
- Experience and knowledge in Aged Care Funding
- Employee Benefits:
- Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs- 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme- Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events- Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

BlueCare is proudly part of the UnitingCare Family, we’d love you to be too
- Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of _BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital,_ you are par