Client Services Officer
2 days ago
About the role
Lifecare are seeking a Client Services Officer to join our dedicated team and positively contribute to the exceptional care of our patients. This is a casual role working to support the team in Frankston, you will enjoy been ideally located to cafes, free parking, and access to public transport. This position given its nature is required to deliver a professional and confidential service whilst also demonstrating a high quality of customer service orientation.
In this role you will be
Answering and addressing incoming telephone queries in a timely and polite manner
Supporting the team of Physiotherapists and Allied Health professionals
Scheduling patient appointments and answering general queries
Processing payments, invoicing and balancing daily banking
Collecting payment of unpaid invoices
Assisting with stock taking and ordering of medical and allied health stock
General housekeeping duties including general tidying of clinic rooms, clinic waiting areas, kitchen clean up and replenishing items in mentioned areas
Various other administrative duties
What's in it for you?
As a valued member of the Lifecare team, you will benefit from:
A supportive network of multidisciplinary leaders and mentors
Individualised professional development opportunities driven by you
Discounted Massage or Physiotherapy treatments
Social events
Opportunity to undertake First Aid, CPR and Mental Health First Aid Training
Discounted health insurance
Ability to experience the various APM Group Health brands to broaden your skill set and career growth
**Thinking about applying? Here's what we're looking for**:
Polished and professional presentation, punctual with a high level of self-motivation to ensure the smooth day-to-day running of the office
Excellent telephone manner
Excellent time management skills and ability to multitask
Advanced experience using Microsoft Office Suite
Committed to working within a team environment
Excellent written and verbal communication skills when liaising with internal and external stakeholders
Available to work across a rotating roster
National Police Check
About Lifecare
With more than 30 Clinics and over 300 practitioners, Lifecare are a part of APM Group. We’re a diverse team of over 9,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.
Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.
When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.
Are you ready to make a difference in the lives of others, and your own?
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