System Delivery Analyst

Position Summary

Turn your dreams into reality, create the unthinkable and #ReImagineYourFuture.

Samsung is one of the most successful and fastest growing technology companies in the world. We approach everything we do with the spirit of a ‘joyful pioneer’- daring to defy barriers and striving to excel limits. At the heart of our DNA is the pursuit of excellence and bringing innovation to everyone, faster than anyone.

We are an extremely dynamic business, launching an incredible number and range of new products every year. We also firmly believe that our product ecosystem and portfolio of innovation set our brand apart.

It is the creativity and diversity of the people who work at Samsung that has made us one of the world’s most innovative companies and our people continue to drive our innovation forward. We have a passion for what we do and we employ like-minded people who want to continue to foster an open and collaborative environment in our business and with our partners.

The Opportunity

In this role, you will lead the Process Innovation (PI) integration team to drive continuous process improvement and implementations for our N-ERP (SAP) system via LEAN methodology. You will be leading EDI & Hybris systems integration projects including retailer EDI, Hybris online and 3PL EDI from a PI team perspective. You will be delivering and managing large, complex full life-cycle initiatives for e-Commerce and Hybris business requirements.

Role and Responsibilities- Maintain the Production system including e-Commerce, Hybris and N-ERP systems which requires problem solving and collaborating with other teams, and initiating new enhancements or solutions- Design to-be process based on full understanding of as-is process on N-ERP (SAP) in SD, MM, LE and FI/CO module and make sure process innovation and improvement over all related systems like Hybris, EDI, RMS and Workflow.- Maintain and lead all our retailers’ system integration projects with Samsung N-ERP (SAP) for order to cash process, also work closely with retailers’ IT team to reduce business process issues to ensure the order process flow meets KPIs- Implement SAP Hybris projects for backend N-ERP (SAP) integrations and testing which requires communicating with both local and global Hybris, Sales and SoD teams- Provide insightful data analysis and maintain data integrity in business systems and legacy systems, whilst analysing data to identify areas of improvement for business system processes- Working closely with RHQ/HQ and external customers/vendors to ensure goals are on-track and being met in a timely manner- Provide ongoing coaching, training and support to your team and act as the point of escalation for all PI enquiries.- Other duties as required in areas of systems/ process improvement projects within the team

Skills and Qualifications- Bachelor’s degree in Computer Science / Data Analytics related or equivalent- Minimum of 5 years SAP cross-functional experience in SD, LE, MM, FI, CO modules in large organisations- Extensive experience in a systems integration role as an EDI Specialist, Business System Analyst or similar role- Experience managing the full lifecycle of SAP implementation projects is essential- Experience in Hybris configuration and back-office is a plus- Excellent communication skills, team player and the ability to work under pressure- Passion for business process management and data analytics

What sets us apart from the rest?

A global leader in all things innovation - this opportunity will fast track your career. You’ll be joining a talented team of energetic, passionate and hardworking people that are committed to the customer and delivering solid results. We will give you the tools to help nourish your development, wellbeing and fast-track your career:
- Want to be more active? We've got you covered for discounts across selected gyms OR virtual fitness to workout at home.- Prefer driving to work? We offer free on-site parking.- We give great discounts across our products as well- We also care about your personal development and have learning platforms & workshops available for you.- We've got some pretty fun team-building events too- Hybrid working (1 day working from home per week)

Think you’ve got what it takes? Join us now and Re-Imagine Your Future

LI-Midsenior #LI-SEAU