Patient Accounts Officer
2 weeks ago
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Your life’s best work
GenesisCare’s brand new clinic, Campbelltown are looking for an experience Patient Accounts Officer to join the team on a full-time basis.
Working closely with the accounts team and practice management, this integral role is responsible for managing and maintaining the financial administrative tasks across the clinic. You will work in partnership with Patient Services staff and our Clinicians in the delivery of high-quality, patient-centred services.
More specifically, you will:
- Managing patient accounts across multiple disciplines, including the creation and issue of patient estimates, generation of invoices, receipting and debt collection.
- Effectively communicate the treatment fee structure and attend to patient account enquiries in a friendly and timely manner.
- Providing support to Clinicians by ensuring patients are fully informed of the billing system and the funding mechanisms of Medicare and the relevant private health funds.
- Ensure debtors are managed effectively and in line with the Debtors Management policy & procedure.
- Work Co-operatively within a multidisciplinary team, exchange information and assist other team members to achieve team objectives and work outcomes.
We're interested in hearing from people who have:
- Medical accounts processing skills including knowledge of Medicare, DVA and private health funds.
- Demonstrated ability in using clinical administration systems and MS Office, particularly Excel.
- A Flexible and motivated individual, with strong organisational skills.
- Demonstrated understanding of and an ability to provide excellent customer service in a healthcare environment.
- Excellent communication and interpersonal skills and the ability to build effective relationships with internal and external business stakeholders.
- Excellent time management and multi-tasking skills.
- Proven experience to work effectively both independently and collaboratively in a multi-disciplinary team environment.
Benefits of joining our team:
- Own your development, learn everyday
- Thriving close-knit culture and communities
- Access to a range of benefits such as paid parental leave, Bupa discount, salary sacrificing and more.
- Supportive environment with encouragement and challenge to live your highest potential both professionally and personally.
About GenesisCare
We are 1,300+ highly trained healthcare professionals and support staff in Australia designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 30,000 patients annually.
People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to make a difference, join us at GenesisCare.
Covid 19 Vaccination Requirement
In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence of vaccination and comply with the requirements of the Public Health Order prior to appointment.
GenesisCare is an Equal Opportunity Employer.
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