Patient Service Assist

Location: Melbourne | Western Metropolitan, Various

Job type: Full time, Part time, Casual

Organisation: Mercy Health

**Salary**: Salary not specified

Occupation: Facilities Management

Reference: 20975

**ABOUT THE ROLE**:
**Summary of the role**:
Exciting opportunity to join our Environmental Services Department. We are seeking qualified, motivated Patient Services Assistants to join our Environmental team in Mental Health. You will be an integral member of our team and provide patient centric cleaning duties, food & beverage services, and patient support.
- Part time, Casual & Full time positions, working a rotating roster.
- Permanent staff are rostered to work every second weekend.
- Full time positions 10 hour shifts with a ADO.
- Located at Mercy Mental Health, Claire Moore Building, Werribee.
- Responsible for ensuring that Victorian Public Health cleaning, and Food Safety standards are met.

**ABOUT YOU**:
- Health Services Assistant Certificate lll, or equivalent, or working towards completing.
- Current Food Handling Certificate.
- Excellent customer service skills and have a passion for attention to detail.
- Demonstrated ability to show initiative and work within a team environment.
- Highly developed verbal and written communication skills, with the ability to communicate effectively with a multidisciplinary team.
- Ability to understand Patients' diet codes.
- A commitment to policies and procedures in order to maintain a safe and healthy environment for patients, staff and members of the public.

**ABOUT US**:
Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development.

Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

**WHAT WE OFFER**:
Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

- Caring for our people and those important to them with generous employee assistance available for employees and their families
- Protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
- Taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
- Offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**WHAT YOU WILL NEED**:

- Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).

If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.

**Contact Details**
- ESD Supervisor
- 8754 3633